BI Non-Litigation Claims Representative

Bodily Injury Non-Litigation Claims Representative

CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more!

This position is responsible for the handling of non-litigation bodily injury auto claims including uninsured and underinsured motorist claims. Candidates should have 2-4 years of experience handling auto insurance claims. 

Responsibilities

• Investigate validity of claims, evaluate policy coverages, and determine if any special investigation unit referrals are warranted. Set expectations, develop a plan of action, and perform all tasks according to company set  guidelines.

• Make prompt contact with policyholders and other appropriate parties involved in the loss to obtain the necessary documentation, conduct recorded statements, etc. 

• Establish initial reserves based on gathered information and adjust as appropriate through completion of assigned claim.

• Negotiate timely and appropriate settlements with claimants, attorneys, or other parties. Issue proper and accurate payments as needed.

• Identify questionable risks, red flags, fraud indicators and alert the special investigation unit when applicable.

• Establish and maintain an organized diary system to ensure all claims are properly and adequately handled in a timely manner.

• Adhere to all state/local regulations including the NJ/PA/Michigan Unfair Claims Practices and Guidelines.

• Other responsibilities or duties as assigned.

Requirements

• A minimum of 2 years BI claims handling experience.

• Ability to communicate clearly, professionally, and provide superior customer service over the phone and through written correspondence.

• Strong organizational and time management skills.

• Excellent analytical, investigative, and settlement skills.

• Proficient with Microsoft Office and various other computer skills with the ability to learn and utilize new computer systems and other technologies.

Benefits

• Comprehensive health benefits including medical, dental and vision coverage

• Generous paid time off (PTO days, sick days, and holidays)

• Flexible spending options with FSA & HSA plans

• Life and AD&D insurance

• 401(k) with company match 

• Voluntary benefits such as legal services, pet insurance, and identity & fraud protection

• 24/7 Employee Assistance Program (EAP) for employees and their families

• Health & wellness perks including gym discounts, wellness reimbursements, and reward programs

• Fun, engaging in-office events that support our culture

Physical Actions/Environment: Required job duties consist of prompt and regular attendance, ability to frequently move about the office to coordinate work with others; standing, sitting and typing for extended periods; and lifting and/or carrying up to 5 lbs. Ability to frequently communicate with others in-person, on the phone/virtually, and in writing. Ability to read, understand, process and evaluate large amounts of technical information and make related, informed decisions. 

Salary: $60,000 - $79,000 annually based on experience

Schedule: We offer flexible work hours between 8:00 AM and 5:00 PM, and employees can choose a schedule that works best for them—8:00 AM–4:00 PM, 8:30 AM–4:30 PM, or 9:00 AM–5:00 PM. While we aim to support individual preferences, final schedules may be adjusted based on business needs to ensure great coverage and teamwork.

We offer a hybrid work schedule: team members work onsite 4 days per week and have the flexibility to work remotely 1 day per week.

Location: Detroit, MI or Princeton, NJ

We recruit, hire, employ, train and promote, and compensate individuals based on job-related qualifications and abilities. We respect the dignity and worth of each individual and are committed to an employment environment that is free from all forms of employment discrimination. 

CURE Auto Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  This job description may be subject to change at any time.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.