For information and details regarding this position and to apply, visit our website at https://www.governmentjobs.com/careers/azduscourts/jobs/4798447/case-administrator-dispatcher This job is being filled at many locations nationwide. Click through to Avue to select the specific location(s) for which you are interested in applying.
Duties
POSITION OVERVIEW The United States Probation Office of the U.S. District Court, District of Arizona, is seeking a dispatcher to support our officers' safety while conducting community contacts. The dispatcher will report directly to a supervisor, under the direction of the Assistant Deputy Chief Probation Officer. This remote position, with traditional/non-traditional hours, will be responsible for monitoring our officers' safety in the community through the use of a web-based dispatching program. The tentative schedule for this position is Monday through Friday from 10 am - 2 pm or 3 pm - 7 pm, with alternating day and evening coverage every other Friday.
Salary
Qualifications
MINIMUM QUALIFICATIONS The successful applicant must be a high school graduate (or equivalent) and must have two years of general experience. General experience is defined as progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position. Specialized experience is defined as progressively responsible clerical experience requiring the regular and recurring application of clerical procedures involving the routine use of keyboard skills, the use of specialized terminology and demonstrated ability to apply a body of rules, regulations, directive, or laws. Such experience is commonly encountered in law firms, legal counsel offices, banking, and credit firms, educational institution, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or personnel/payroll operations. Education above the high school level may be substituted for general experience. PREFERRED QUALIFICATIONS Preference will be given to those applicants who possess law enforcement and emergency dispatching experience. Preferred Skills/Abilities - Must have the analytical skills to pay attention to details-recall and document those details when necessary. - Must have the ability to handle situations firmly, courteously, tactfully, impartially and respond to emergencies quickly and calmly. - Must have the ability to communicate effectively with a wide variety of internal/external stakeholders across the district and provide support with a high level of customer service. TECHNICAL QUALIFICATIONS: REPRESENTATIVE DUTIES - Oversees officers conducting fieldwork utilizing a web-based dispatch program to track their status and location. - Utilizes radio designators, ten-codes, and plain talk to communicate with officers via the Wave PTX radio system. - Records the time and location for all officer field contacts. Tracks when officers start and end their service in the field. - Monitors the time an officer is on-scene and conducts periodic status checks on officers as outlined by the dispatch protocols. - Responds to officer requests over the radio for non-urgent or emergency assistance. - Coordinates welfare checks, backup officers or emergency response by outside law enforcement. - Communicates vital information to the officers' chain of command in the event of an emergency or a non-responsive officer. - Conducts criminal records checks, warrants checks, vehicle registration checks, and any other items as requested by officers while performing community contacts. -Manages the storage and dissemination (if required) of radio and event logs. -Maintain internal databases during downtime (i.e., SIRS, PACTS, etc.) -Flex and backup dispatchers will maintain a limited caseload in support of officers in presentence operations and/or post-conviction supervision, when not performing dispatching duties. -Other duties as assigned, depending on workflow.
Education
EDUCATION: High school graduate (or equivalent)
Required Documents
Applicants must submit the following: - Cover letter that supports your work experience as it relates to the position. - Resume that includes complete work and salary history, and education. - Your two most recent performance evaluations (strongly preferred). Letters of recommendation may be substituted if no evaluation is available. One letter of recommendation must be from a current or recent supervisor. Go to our web site: https://www.governmentjobs.com/careers/azduscourts/jobs/4798447/case-administrator-dispatcher to submit an online application, including the items listed above. Attachments should be submitted only as Microsoft Word or Adobe Acrobat (PDF) documents. Other formats are not acceptable. Applications will be considered complete when the online application and all required attachments (in proper format) are received by the Human Resources Division. Applications and/or attachments received after the closing date may not be considered.
How to Apply
For information and details regarding this position and to apply, visit the District of Arizona employment website at
Benefits
You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info: http://www.usajobs.gov/jobextrainfo.asp#FEHB.
Go Back
