Job Description
Essential Duties and Responsibilities:
- Review client billing guidelines and manage appropriate rates in e-billing systems.
- Maintain a list of special arrangements, billing guidelines, attorney preferences, billing rates, fee caps, formatting and expense requirements for client/matters and ensure these requirements are adhered to.
- Work with attorneys and the billing team to ensure e-bills are prepared accurately in accordance with clients' outside counsel guidelines.
- Submit timekeeper data to clients for approval via email or e-billing system.
- Work with Legal Electronic Data Exchange Standard (LEDES) format for invoice submissions to clients.
- Submit e-bills to clients and verify successful transmission.
- Assist e-billing appeals team, attorneys, and billing team to address invoice reductions and appeals for assigned invoice submissions.
- Request budget information from to provide to the client for approval
- Generate reports for analysis of financial and historical data.
- Map new or existing clients in BillBlast to ensure compliance with specified billing requirements.
- Resolve complex billing issues by working with the attorneys and clients.
- Submit invoices with complex billing requirements, including flat fees, phase billing and multi-payor set up.
- Update BillBlast by documenting progress of pending issues with invoices.
- Access and prioritize work load to meet deadlines.
- Work with e-bill vendors to resolve issues with invoice submissions and user accounts on behalf of attorneys and staff.
- Manage special projects and other duties as requested and assigned
Qualifications and Prior Experience:
- Knowledge of legal time and billing software (Aderant and BillBlast) is preferred
- Professional oral and written communications skills.
- Attention to detail and accuracy in all day-to-day activities.
- Demonstrate initiative to proactively identify problems and take action to remediate.
- Willingness and ability to function as part of a team.
- Ability to prioritize and execute on a diverse range of tasks.
- Knowledge and understanding of general accounting policies and procedures.
- Proficiency in Excel and Microsoft Office applications.