Supervisory Staff Mediator (District of Columbia Courts Agency Employees Only)

This position is located in the Superior Court of the District of Columbia, Multi-Door Dispute Resolution Division (Multi-Door). The Supervisory Staff Mediator will be responsible for the supervision and oversight of the Multi-Door Mediation Program, as well as for mediating cases referred to Multi-Door for mediation.

Duties

Brief Description of Major Duties:

• Provides direct supervision of all unit employees; planning, delegating, and evaluating work to be accomplished by subordinates; and setting and adjusting work priorities.
• Oversees the development and implementation of employee performance plans and evaluations, provides continuous feedback, coaching and rewarding of staff; documents satisfactory and unsatisfactory performance; addresses performance issues; and issues corrective actions, as needed, in accordance with Court policy. 
• Collaborates with human resources to develop vacancy announcements and crediting plans. Makes recommendations for appointments, promotions and separations. 
• Delivers mediation services that encompass areas of Family, Child Protection, Civil Actions, Small Claims, Landlord and Tenant, Probate, and other related cases requiring mediation. 
• Provides program oversight and develops and maintains program business processes and procedure manuals. 
• Reviews agreements written by staff mediators. Monitors and evaluates the performance of direct reports. Generates monthly statistical reports regarding case status, number of cases mediated, and case management.  
• Responds to questions from attorneys and litigants about mediation, agreement writing, and program policies and procedures. 
• Creates written agreements and ensures agreements are clearly written and accurately memorialize the mutual understandings and commitments of the parties, as well as ensure they are accurately written with no grammatical mistakes and typographical errors. 
• Coordinates with the appropriate personnel on developing material and presenting in-service training for Mult-Door staff and the community mediators. Conducts presentations on various Alternative Dispute Resolution (ADR) topics for judicial and non-judicial staff. 
• Develops and analyzes statistical and narrative information on program operations and case work for periodic reports. Evaluates program operations. Evaluates mediation performance and makes the appropriate recommendations, improvements, and innovative strategies to the Multi-Door Division Director. 
• Submits reports, including, but not limited to, those pertaining to budget, training, management action plan objectives, key performance indicators, and personnel actions. 
• Participants in court conferences; training; meetings. Serves on committees for Court, division, or office initiatives, programs, procedures, rules, policies, and studies.  

Salary

• $117,962 - $153,354/year

Conditions of Employment

• All eligible District of Columbia Courts Agency Employees
• Refer to Policy 0210 and 0200

To qualify for this position, you must submit the following:

1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of transcript or degree)
4. Proof of 40 hours of basic mediation training 
5. Management Training documentation (if applicable)

All required documentation must be received by the closing date of the announcement.

Qualifications

Minimum Qualifications: A bachelor's degree in Dispute Resolution, Conflict Analysis and Resolution, or a closely related field, plus five (5) years of mediation experience and a minimum of two (2) years of supervisory experience. A master's degree or Juris Doctor (JD) is preferred.  

Must possess 40 hours of basic mediation training, or the equivalent training demonstrated through educational courses, such as mediation or negotiation. 

Must meet requirements to provide mediation services in the District of Columbia, Maryland, or Virginia within one (1) year of appointment.  

Graduation from the DC Court's Management Training Program may be substituted for one (1) year of supervisory experience. You must provide documentation of your management training (i.e. copy of the certificate) with your application. 

The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Education To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking. Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/. Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Other Information This job is being filled by an alternative hiring process and is not in the competitive Federal civil service. All required information must be received by the vacancy announcement closing date. Required Documents

To qualify for this position, you must submit the following:

1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of transcript or degree)
4. Proof of 40 hours of basic mediation training 
5. Management Training documentation (if applicable)

All required documentation must be received by the closing date of the announcement.

How to Apply

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

Benefits This is not a federal position. The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation. Please click on the following for more information about these benefits: http://www.opm.gov/Insure/health/enrollment/new_employees.asp The DC Courts leave policy is as follows: Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year. Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit. In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.