Practice Support Operations Lead

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Practice Support Operations Lead is an integral part of Latham’s Technology & Information Services team. This role will be responsible for overseeing the daily functions of the Practice Support Center (PSC) team and providing expert analytical support in the areas of litigation and transactional matters, as well as coaching and educating the PSC staff, leading them in their professional development endeavors. This role will be located in either our Global Services Office in downtown Los Angeles or our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. This role has an alternative schedule of Monday - Friday 6:00 PM - 2:00 AM.

Other key responsibilities include:

• Providing expert analytical support in the areas of litigation and transactional matters
• Overseeing and coordinating the daily operations and workflow of the PSC team, managing all practice support projects, and ensuring the highest quality of project delivery and support
• Conducting research and analysis, and drafting reports and summaries to support case teams and project managers
• Collaborating with the Manager to implement role performance standards, identify training needs/issues, and support the development, implementation, and assessment of ongoing practice support training programs
• Leading the team toward accurate and timely completion of projects and assignments, ensuring that all tasks and duties are completed within the firm's set guidelines and policies
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Possess a strong understanding of e-discovery and the e-discovery reference model (EDRM)
• Demonstrate strong project management and consulting skills, with an emphasis on directly supporting teams of attorneys and support staff
• Display an enthusiastic attitude, along with the ability to quickly learn new skills

And have:

• A minimum of five (5) years of technical experience, preferably in a legal environment or at a vendor specializing in providing legal technology processing services
• A Relativity Certified Administrator certification, preferably
• An associate’s degree or equivalent, preferably a bachelor’s degree; in lieu of a degree, a minimum of six (6) years of relevant experience may be considered

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

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