Staff Services Manager I

Under the general direction of the Staff Services Manager II, the Staff Services Manager I (SSM I) has full responsibility for approving/denying applications for game and gaming activity review. In addition, the SSM I is responsible for directing a team of analysts who are responsible for processing applications for game and gaming activity review, conducting applicant investigations, site visits for compliance to the California gambling establishments, and interpreting and applying gambling related laws and regulations. Plans, organizes, and directs the work of Associate Governmental Program Analysts and Staff Services Analysts engaged in conducting the review of complex applications requesting approval to conduct a new game or gaming activity in gambling establishments throughout California. Oversee the preparation of written reports on the approval or denial of applications for new games and/or gaming activities. Guide analysts in research regarding the rules and methods of new games and gaming activities.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Salary

• $6,963 - $8,650/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate should have excellent written and oral communication skills; strong analytical skills; be able to articulate information in a clear, concise and professional manner. Should have the ability to effectively communicate and demonstrate good judgment when interacting with the public and professional staff. Excellent analytical and research skills; must be able to work independently as well as in a team environment. Should have the ability to manage multiple priorities/projects; possess excellent organizational skills; ability to prioritize and to quickly adapt to changing priorities in order to meet deadlines. Ability to carry out prescribed tasks with minimal supervision, be a self-starter, flexible, have a positive attitude, and excellent attendance.

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

This position is in the Division of Law Enforcement, Bureau of Gambling Control, Licensing Section, Game Review Unit located in Sacramento.

Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov.

Special Requirements

A background check will be required.

A fingerprint check will be required.

To be eligible for Staff Services Manager I appointment you must be eligible for transfer, reinstatement, or have list eligibility. For more information on how to complete the exam please visit:

CalCareers

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/17/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
DLE-Arron Kohls
Attn: JC-478761
Department of Justice / DLE-OC- Personnel Liaison
1300 I Street, Suite 1140
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
DLE-Arron Kohls
JC-478761
Department of Justice / DLE-OC- Personnel Liaison
1300 I Street, Suite 1140
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The Statement of Qualifications must specifically address the questions listed below and must adhere to the following requirements: no more than two pages, singled sided, single-spaced, Arial font, and be no less than size 12 font. Include the prompt and corresponding number is your reponse. Failure to follow the format will result in disqualification.

  1. Describe the training and work experience which has prepared you to perform the day-to-day responsibilities of this position.
  2. Describe how you deal with multiple assignments with ever-changing priorities.
  
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

• Free onsite parking
• Telework options available upon supervisor approval
• Close to I-5 and Del Paso Road with dining and shopping choices nearby
• Retirement Plan
• Health Insurance
• Flexible Paid Leave
• Career Development

DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some hybrid telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Arron Kohls
(916) 210-6581
arron.kohls@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Benefit information can be found on the CalHR website and the CalPERS website.