IT Analyst

Join the Evolution: Become a Part of MDK

Established in 2002, MDK emerged as a pioneer in default services law. Through dedication, determination, and unwavering support, MDK has transformed into a leading force. We seamlessly integrated technology with legal expertise to offer comprehensive professional services. 

Today, our diverse portfolio spans residential and timeshare mortgage default services, a national bankruptcy practice, and title closings, extending our reach to clients nationwide. Rooted in our mission to chart uncommon paths to success, we embarked on a strategic reorganization in 2022, transitioning from a traditional hierarchy to an agile team-based structure. 

This bold move underscores MDK's commitment to enhancing client service and fostering a thriving work environment for Team MDK. Embracing agile methodology, we've streamlined our resources into legal pods, ensuring consistent and compliant delivery of services through standardized procedures. 

At MDK, we believe in nurturing talent and fostering personal growth. Our culture is one of curiosity, collaboration, and continuous learning. From exploring diverse professional avenues to contributing to our vibrant Culture Council, MDK empowers you to pursue your passions and advance your career. 

We prioritize work-life balance through flexible hybrid work arrangements and a robust Volunteer Time Off program. As advocates for your success, we provide ongoing development opportunities to help you realize your full potential. 

Don't just take our word for it – MDK has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join us and discover the most successful version of yourself at MDK. 

Thank you for considering MDK as your next career destination. 

We are seeking an IT Analyst / Technical Operations Specialist 1 to support our IT operations, system administration, and automation efforts. This is an entry-level position, ideal for someone with a foundational IT knowledge, a passion for technology, and a desire to grow in an analytical and technical support position.

Essential Responsibilities:

• Support day-to-day IT operations, system monitoring, and troubleshooting.
• Optimize and maintain automated document templates.
• Assist with database queries, develop and maintain process workflows, scripting, and automation tasks.
• Work collaboratively with IT and business teams to address technical issues.
• Participate in ongoing learning and skill development to expand technical expertise.
• Embody and demonstrate our company’s values in our everyday work: respect, creativity, engagement, collaboration, and advancement while working in an inclusive environment.

Requirements:

• Professionals who have obtained a bachelor’s degree in information technology, computer science, related field, or have equivalent work experience.
• Professionals who have 0-2 years of experience in IT operations, database management, or scripting.
• Basic understanding of SQL, T-SQL, and scripting (PowerShell, Python, or Bash).
• Familiarity with Microsoft SQL Server and SQL Server Reporting Services (SSRS).
• Experience with document templating technologies like HotDocs or similar tools is preferred.
• Strong problem-solving skills and technical aptitude.
• Excellent communication skills.
• MDK team members are: 
  • Flexible & adaptable. They are open to ideas and have a growth mindset.
  • Those who thrive in a fast-paced environment. Remaining engaged is key to being successful.
  • Collaborative and able to build upon shared knowledge.
  • Respectful. MDK team members should not only hear others but feel heard as well.

Schedule & Benefits:

Our team works Monday through Friday, general business hours. After a successful orientation period, we offer a hybrid schedule, which allows our employees the flexibility to work from home and in the office. MDK provides a comprehensive benefit package, which includes:

• An hourly wage of $22-26/hour depending on experience ($45,760 - $54,080 annually, assuming a 40-hour work week).
• Medical, dental, and vision insurance.
• Company-paid short-term disability and life insurance.
• 401(k) plan, with an employer contribution.
• Paid time off.

Additional perks:

• Paid time to volunteer in the community.
• Paid holidays.
• Casual dress code.
• The opportunity for career development and advancement.

Learn more about MDK by visiting Attorneys & Professional Services | MDK (mdklegal.com) or visit us on LinkedIn or Instagram.

The Manley Law Firm LLC d/b/a MDK and affiliates are Equal Opportunity Employers. We have a no tolerance policy for discrimination at our workplace. We are committed to working with and providing reasonable accommodations to all applicants. We respect everyone from fair wages to equal opportunities for growth and movement here at MDK.