Provisioning Specialist
Filevine See More Job Openings by This Employer
- Full Time
- $60,000 - $70,000
- Chicago, IL
June 6, 2025
Job Description
Salary
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Job Summary
Provisioning Specialists will help manage requests related to Filevine’s existing customer base. Some of the core responsibilities will include: Auditing customer usage data, assisting in provisioning new customer platforms, assisting in partner implementation requests, data analysis, and data cleanup. Reporting to the Manager of Revenue Operations, you will assist in ensuring smooth operations and transition from sales into implementation. This role offers an exciting opportunity for learning and development at a fast-paced and successful company!
Responsibilities
- Manage end-to-end product provisioning for new and existing customers, ensuring accurate and timely access to products and services
- Act as the primary liaison for implementation partner requests
- Maintain detailed documentation and tracking of provisioning activities and processes
- Help maintain a clean customer database and assist with data auditing and analysis
Qualifications
- Excellent verbal and written communication skills
- Exceptional organizational skills with the ability to manage multiple projects simultaneously
- Self-starter with a proactive approach to problem-solving and continuous improvement
- Ability to work cross-functionally and adapt to shifting priorities
- Proficiency in microsoft suite especially Excel
- Candidates with experience in Salesforce preferred
- Bachelor’s Degree or 2+ years corporate experience
Compensation Information: $60,000-70,000. The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Chicago (1 S Wacker Dr)
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our .
- $60,000 - $70,000
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