Staff Services Manager III

This position provides hybrid telework opportunities and employees may be required to work in-person based on operational needs.

Are you passionate about leadership? Do your talents include strategic planning, leading projects, and overseeing a diverse portfolio of programs? If so, then the Staff Services Manager III position in the Division of Operations (OPS), Office of the Chief may be the right job for you!

The Staff Service Manager provides administrative direction, policy guidance, and control of the Office of the Chief (includes Administrative Services, Statewide Operational Services, and the Office of Strategic Initiatives) within OPS.

The Staff Services Manager III ensures the OPS Chief’s projects and direction are planned and implemented through delegation to appropriate OPS staff. The manager directly and through subordinate managers, plans, organizes, sets goals and objectives as well as participates in the development of new initiatives and strategic planning. The Staff Services Manager III is responsible for directing the activities of the Office of the Chief statewide.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Salary

• $9,293 - $10,550/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER III

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Demonstrated managerial and supervisory skills; outstanding customer service and interpersonal skills; strong analytical and communication (written and verbal); organizational management; ability to manage and guide group efforts; ability to manage and lead the process of change and transition; human resource management including equal opportunity and labor relations processes; knowledge of office and business computer programs such as word processing, spreadsheets, and navigating databases; project management experience; budget management; and the ability to identify and analyze complex and sensitive issues, implementing solutions while maintaining confidentiality in all matters.

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

• This position is located in the Division of Operations, Office of the Chief, Sacramento.

• In OPS, Office of the Chief, we believe in the power of diversity and inclusion. We strive to sustain an environment that is inviting, safe, and accessible for all individuals.

• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
• Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with applicable laws, rules and regulations.
• For more information about the Department please visit the Attorney General's website at www.oag.ca.gov

Special Requirements

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-478917) and the title of this position in the "Examination or Job Title (s) For Which You are Applying" section located on the first page of your State Application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/17/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
OPS-Maria Bouvia
Attn: Maria Bouvia
1300 I Street, 8th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
OPS-Maria Bouvia
Maria Bouvia
1300 I Street, 8th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Applicants must submit a Statement of Qualifications (SOQ). Please provide direct responses to the numbered items below. Include the numbered item followed by your response. The SOQ should be typed and no more than two pages in length, single-spaced, and twelve point Arial font. Failure to provide an SOQ and follow instructions can result in the applicant being disqualified from the hiring process.
  1. Discuss how your experience, education, and training qualifies you for this position, as it is described in the duty statement.
  2. Describe your leadership style and your experience coaching and developing subordinates. Please include examples and methodologies.
  3. Describe your experience with project management, including your knowledge of leading cross-functional teams to develop and achieve organization goals and objectives for a priority initiative.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

We offer competitive, flexible opportunities:

• Hybrid telework
• Convenient discounted parking on site
• Tax-advantaged savings and spending accounts
• Short-Term Disability Program available
• Employee Assistance Program
• Excellent health, dental and vision benefits for employee/employee's family, 401k program
• Ongoing training and development opportunities
• On-site ATM

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Maria Bouvia
(916) 210-6743
OPSJC@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Benefit information can be found on the CalHR website and the CalPERS website.