IT Specialist (CUSTSPT/SYSADMIN)

This announcement is for IT Specialist (CUSTSPT/SYSADMIN), located in the Department of Justice, Chief Information Officer, Cybersecurity Services Staff, National Classified Systems Directorate in Washington, DC. The incumbent is responsible for planning and directing Service Desk operations, customer service support, IT systems administration, and configuration management activities.

Duties

The duties and responsibilities for a IT Specialist (CUSTSPT/SYSADMIN) GS-2210-13 generally include, but are not limited to, the following:

1. Identifies and resolves recurring incidents, ensuring system performance.
2. Oversees the evaluation and deployment of system patches and upgrades.
3. Develops standards and criteria for assessing system performance.
4. Performs system maintenance to support mission-essential operations.
5. Plans customer support services to meet mission-essential needs.

Salary

• $121,785 - $158,322/year

Conditions of Employment

• You must be a United States Citizen or National.
• You must successfully pass a security/background investigation and a drug screening.
• You must be a current permanent Department of Justice employee with competitive status or a CTAP/RPL eligible candidate.
• You must meet all applicable time-in-grade requirements by the closing of this announcement.
• Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
• This position requires the candidate to be able to hold a security clearance at the Top Secret security level.
• A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.

Qualifications

To qualify for the position of IT Specialist (CUSTSPT/SYSADMIN), at GS-2210-13, you must meet the qualification requirements listed below.

Basic Qualifications (2210 series): Please refer to the OPM IT Management Series 2210 Qualification Standard for the specific experience requirements for the GS-12 and above positions.

AND

Specialized Experience: To qualify for the GS-13 grade level, you must have one (1) year of specialized experience equivalent to at least the GS-12 grade level in the Federal service, or comparable non-Federal experience. Specialized experience is defined as experience performing the following duties:

1. Provides IT systems administration, customer support, service desk, and information security support.
2. Plans and coordinates the installation, operation, and maintenance of hardware and software systems.

You MUST meet all qualification requirements, including time-in-grade, by 07/08/2026 of this announcement.

Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.

After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement 07/08/2026 to complete the assessment as this assessment is part of your application.

Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-13 level, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted. Other Information Additional selections may be made from this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. *Continued under Benefits Required Documents

It is your responsibility to carefully review the list of required documents below and submit the necessary documentation based on your eligibility.

• Resume
• SF-50/ Notification of Personnel Action

Resume - All Applicants: You must submit a resume (a two page or less resume is required) containing the following pieces of information for each job entry listed in your employment history:

• Official position title,
• Employer name and contact information,
• Start and end dates (including month and year),
• Indicate full-time or number of hours worked per week if part-time, and
• A list of duties performed and accomplishments.

SF-50: You must submit your most recent SF-50 (Notification of Personnel Action). Do not submit an award SF-50, these do not contain sufficient information about your appointment. Your SF-50 should list the full position title, series, grade and step, organization, duty location, service computation date, effective date, and your service type and tenure status.

1. Most recent performance appraisal: Must submit a signed copy of your most recent performance evaluation or appraisal showing your final rating. If a performance appraisal is not available submit a statement explaining why one is not available.
2. Awards: Submit a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available.

CTAP eligibility documentation:

1. A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation ; or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, or a notice of eligibility for discontinued service retirement).
2. A copy of your most recent performance appraisal and SF-50 "Notification of Personnel Action" noting current position, grade/band level, promotion potential, and duty location.

How to Apply To apply for this position, you must complete the online questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 07/08/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements) Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. NEED HELP? If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc. Reasonable Accommodation: To request reasonable accommodation for any part of the application and hiring process, please contact Ebony Stephenson at Ebony.Stephenson2@usdoj.gov for assistance.? Benefits *Continued from Additional Information: Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to Ebony Stephenson at Ebony.Stephenson2@usdoj.gov. Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act. This position is excluded from the bargaining unit.