Special Agent Supervisor Specialist - Complaint Assessment Team

The Special Agent Supervisor (SAS) works as part of the Complaint Assessment Team (CAT) within the Division of Medi-Cal Fraud and Elder Abuse (DMFEA). The SAS serves as the sworn investigative expert in reviewing and analyzing complaints and referrals regarding Medi-Cal fraud, elder/dependent adult abuse/neglect, or abuse of beneficiaries in the provision of Medi-Cal services received from local, State, and Federal (largely social services, criminal justice, and law enforcement) entities, as well as the public. The SAS also serves as a liaison to local, State, and Federal social services, criminal justice, and law enforcement entities engaged in Medi-Cal fraud and elder or dependent adult abuse investigations. The SAS also participates in outreach efforts and interagency collaboration to promote program awareness and generate appropriate referrals for investigation and services.

The SAS will collaborate with other CAT members to develop, maintain, and implement Division case acceptance and assignment guidelines and parameters, especially in connection with the Office of the Inspector General’s (OIG) oversight of the DMFEA as the state’s federally mandated Medicaid Fraud Control Unit (MFCU). The SAS possesses expert knowledge of federal and state laws, regulations, and rules related to Medicaid, assessment of complaints and referrals, and MFCU performance standards (PS), including PS 4 - Maintaining Adequate Referrals. The SAS works closely with DMFEA managers and executive leaders to ensure Division case subject matter awareness and assess trends that may impact vulnerable populations.

In accordance with Penal Code Section 13651, duties shall be conducted with an emphasis on community interaction and collaborative problem-solving.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Salary

• $9,238 - $13,817/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• SPECIAL AGENT SUPERVISOR, DEPARTMENT OF JUSTICE

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience conducting complex investigations in fraud, patient abuse, or drug diversion.

• Advanced knowledge and expertise with tactical equipment, and exercising good judgment when assisting personnel in tactical-related training.

• Demonstrated ability to work closely with assigned prosecutors and Supervising Deputy Attorneys General, and effectively organize a team of Special Agents to be high producers.

• Effectively lead a team where there are several chains of command present.

• Must possess good judgment and leadership skills while balancing own leadership assignments.

• Knowledge of personnel actions such as record-keeping, training, equipment use, recruitment, and networking.

• Ability to communicate effectively (written and oral), work under pressure while assisting prosecutors to prepare cases for court, and meet deadlines.

• Knowledge of supervision principles and the Department's equal employment opportunity objectives

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

• This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Criminal Prosecutions Section, Complaint Assessment Team and may be filled in either San Diego, Sacramento, or West Covina. Please note your preferred city or cities in your cover letter.

• Individuals who are new to State service must have list eligibility in order to gain employment with the Office of the Attorney General. To access the Special Agent Supervisor examination and obtain list eligibility, please click HERE. Additional exams and information can be found at: http://oag.ca.gov/careers/exams

• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

• For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov/.

• Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

• Agents with an associate degree or intermediate POST certificate will receive a 2.5% salary differential of the base pay. Agents with a Bachelor's degree or advanced POST Certificate will receive a 5% salary differential.

Please note: If you have not taken this exam or you are in the process of completing the exam and have not received your results you may still apply to this advertisement, however, you must obtain eligibility before you can be appointed.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) Psychological Evaluation clearance prior to being hired.

• Clearly indicate the Job Control JC-483425 and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application.

• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts or your diploma is required prior to appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/30/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
DMFEA Personnel
Attn: Kittiya Jaikaew(JC-483425)
2329 Gateway Oaks Drive
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
DMFEA Personnel
Kittiya Jaikaew (JC-483425)
2329 Gateway Oaks Drive
Sacramento, CA 95833
08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

Telework is available but is contingent on DMFEA's operational needs. DMFEA’s current telework agreement for the Special Agent Supervisor classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency.

This position may require travel to conduct investigations and attend meetings and training.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Kittiya Jaikaew
(916) 597-3661
DMFEA_Personnel@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Filing Information

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx