Risk Manager

Please review the City of Middletown's Application Instructions as your application constitutes as part of the examination process.

The purpose of this position is to administer employee health insurance benefits, workers’ compensation and property and liability insurance programs. The work is performed under the direction of the City Attorney.

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Administers employee health insurance benefits, workers’ compensation and property and liability insurance programs; communicates with employees, union officials, retirees, City departments, the public and outside agencies regarding the City’s three comprehensive insurance programs.
• Supervises secretarial staff; provides instruction and training; plans, coordinates, assigns and reviews work; maintains standards and evaluates performance. Oversees the work of outside agencies and consultants providing insurance service to the City.
• Assists outside consultant in the preparation of the fiscal budget for all insurance programs; monitors insurance budget; reviews and approves invoices for payment; confirms self-insured medical/dental claim withdrawals directly from the City’s bank account. Reviews and approves COBRA notices; supervises billing and collection of COBRA and direct retiree payments.
• Maintains complete inventory of City property, vehicle and equipment schedules to ensure adequate insurance coverage. Coordinates loss control programs and safety inspections; prepares loss projections.
• Chairs the Mayor’s Safety Committee; composes agendas and meeting minutes; attends and provides information to the Insurance and Claims Committee; provides status reports detailing current financial condition of workers’ compensation and property/casualty insurance funds. Participates in and provides information during collective bargaining negotiations.
• Coordinates health benefit enrollment meetings; performs interviews with new and terminating City personnel to educate them regarding benefit options; updates insurance eligibility of all employees and retirees.
• Prepares insurance requirements for contracts; reviews and approves Certificates of Insurance received form vendors for compliance. Assists in preparing RFPs. Maintains insurance contracts and advises insurance carriers of changing conditions.
• Oversees OSHA reporting as required; logs injuries and prepares annual reports.
• Provides advice to City departments and employees regarding safety; assists in providing light duty accommodations for injuries and illnesses.
• Assists the City’s third party claim administrator in workers’ compensation claims. Receives and oversees the handling of general and auto liability and physical damage claims involving the City. Coordinates the reporting of all claims filed against the City or against a third party on behalf of the City.
• Reviews contracts, leases, reports and other documents for potential City liability.
• Provides outstanding liability information on all insurance programs to the City’s auditors.
• Maintains department files, records and databases.
• Assists in developing claims handling procedures.
• Provides testimony as needed.
• Performs other related functions as assigned or required.

Bachelor’s degree in Business Administration or Management with five to seven years of broad insurance experience or any combination of education and experience that provides equivalent knowledge, skills and abilities.

Language Ability and Interpersonal Communication
• Requires the ability to perform mid to upper-level data analysis including the ability to coordinate, strategize, systematize and correlate, using discretion in determining time, place and/or sequence of operations within an organizational framework. Requires the ability to implement decisions based on such data, and oversee the execution of these decisions.

• Requires the ability to provide first line supervision. Ability to persuade, convince, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.

• Requires the ability to utilize a variety of reference, descriptive and/or advisory data and information such as financial statements, insurance policies and claims, inventories, status reports, collective bargaining agreements, contracts, program reports, statutes, procedures, guidelines and non-routine correspondence.

• Requires the ability to communicate orally and in writing with the City Attorney and all department staff, City Department Heads and employees, Mayor, boards, outside agencies, consultants, contractors, vendors, service providers and the public.

Mathematical Ability

• Requires the ability to perform addition, subtraction, multiplication and division; and to calculate percentages and decimals.

Physical Requirements

• Requires the ability to operate, calibrate, tune and synchronize, and perform complex rapid adjustment on equipment, machinery and tools such as a computer and other office machines and/or related materials used in performing essential functions.

• Requires the ability to coordinate eyes, hands, feet and limbs in performing coordinated movements such as typing.

• Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds.

• Requires the ability to recognize and identify degrees of similarities or differences between characteristics of colors, shapes, sounds, and textures associated with job-related objects, materials and tasks.

Environmental Adaptability

• Ability to work under generally safe and comfortable conditions where exposure to environmental factors may cause discomfort and poses a limited risk of injury.


The City of Middletown is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.