Program Assistant - Health Equity for Adolescents in the Legal System (HEAL) (28978)

Physician Affiliate Group of New York (PAGNY) has an opportunity for a Program Assistant - Health Equity for Adolescents in the Legal System (HEAL) with the Administration for Children's Services. PAGNY staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management, and human resources services in support of its more than 4,000 clinical providers.

The HEAL Program is a new NYC Health + Hospitals initiative to transition into being the primary provider of medical services to young people in City custody. The staff will be responsible for 24/7 medical care across two secure detention sites, two school-based health centers, and limited pharmacy services at seven non-secure sites (group homes). Services include comprehensive medical screenings, dental screenings and procedures, vaccinations and routine testing, responses to immediate need, and referrals for offsite care within and outside the NYC Health + Hospitals system.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation’s largest municipal healthcare delivery system in the United States. Dedicated to providing the highest quality healthcare services to all New Yorkers with compassion, dignity, and respect, and regardless of immigration status or ability to pay.

Opportunity Details:

• Work locations = Crossroads Juvenile Center and/or Horizon Juvenile Center.
• Schedule = 37.5 hours per week - Friday, Saturday, and Sunday.
• Answer telephones and direct calls, as needed.
• Coordinate movement of charts and medication with medical staff and driver, as required.
• Log in all court orders and ensure appropriate tracking and compliance.
• Interface with ACS staff on specific questions and refer all ACS staff inquiries to the Deputy Director.
• Understand and use all essential electronic system functions to extract data from relevant systems for reports.
• Collect all sick call requests and schedule, as appropriate.
• Follow shift opening and closing procedures.
• Maintain logs as required:
  • Daily Visit Log
  • Emergency Room Calls/Hospital Runs
  • Incident Reports
  • New Admissions
  • Pharmacy Orders
  • Restricted Activities
  • Special Needs
  • Special Diets
  • Special Confinement
  • SHU
  • Discharge/Transfer
  • Shift Report
  • Specialty Clinic
• Compile data and update Special Needs, Restricted Activities, and Diet Order forms daily by 8:30am and distribute to appropriate entities for Secure Detention and Non-Secure Detention Sites.
• Track house pass patients and schedule for referral medical visits.
• Update weekly specialty clinic schedules and coordinates movement of patients to these visits, plus track completed clinic visit.
• May be assigned to any site.

• High school diploma and two years of college or Associate Degree.
• At least two years' experience working as an Administrative Assistant (or similar role) in a people-facing and/or healthcare setting, preferred.
• Past experience working in a collaborative and fast-paced environment, preferred.
• Microsoft Office Suite experience.
• Experience in Project and Program Management.
• Health records data system experience, preferred.
• Must pass all appropriate screenings to work in a secured setting with young people.

Benefits include:

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
  • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Generous Annual Paid Time Off (PTO): Vacation and Holiday.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 3x your salary (up to a maximum of $250,000) provided at no cost to you.
  • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.
• Hourly Rate = $30* per hour

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York Community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually.  Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.    

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace.  All candidates are considered based on their individual qualifications, potential, and experience.  To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Hourly Rate Disclosure Information: The hourly rate listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The hourly rate applies specifically to the position being advertised.