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Legal Sales/Intake Manager
OVERVIEW OF THE POSITION
Are you a bilingual (English/Spanish) sales leader ready to champion client acquisition and manage our intake process? Join New Frontier Immigration Law as a Legal Sales/Intake Manager, where your expertise in converting prospects into clients will help immigrants LIVE FREE through compassionate and strategic advocacy. This is a hybrid role offering a mix of in-office and remote work.
RESPONSIBILITIES
- Sales Leadership & Business Development
- Drive client acquisition through inbound and outbound sales strategies
- Develop and implement strategies to meet/exceed monthly revenue targets
- Manage and optimize the full sales pipeline, from lead generation to retention
- Conduct initial client consultations and qualify potential cases
- Create compelling proposals and fee agreements
- Intake Process Management
- Oversee the entire client intake and sales process to maximize conversion rates
- Ensure accurate documentation of client information and case details
- Coordinate with legal teams for effective case evaluation and assignment
- Maintain compliance with legal and ethical requirements throughout the intake process
- Team Management
- Lead, train, and develop a team of intake specialists and sales personnel
- Set individual and team performance goals and provide regular feedback
- Conduct team meetings and training sessions to uphold client communication standards
- Analytics & Reporting
- Track and analyze key performance indicators (KPIs) such as lead conversion rates, average case value, response times, and client acquisition costs
- Prepare and present performance reports to management
- Identify trends for continuous process improvement
REQUIREMENTS
- Bilingual in English and Spanish
- 5+ years of sales management experience, preferably in legal services
- Proven track record of meeting/exceeding sales targets
- Experience with CRM systems and legal practice management software
- Strong understanding of legal ethics and compliance
- Excellent verbal and written communication skills
- Advanced analytical and problem-solving abilities
IDEAL CANDIDATE
You are our ideal candidate if:
- You’re passionate about providing exceptional client service through strategic sales
- You have a consultative selling approach and build lasting client relationships
- You thrive in a fast-paced, results-driven environment
- You possess strong leadership skills and experience in team development
- You embody our values of Inspiration, Legacy, Innovation, being Vested, and Excellence
COMPENSATION & BENEFITS
- Competitive base salary + performance-based commission structure
- Comprehensive health insurance package
- 401(k) with company match
- Paid time off and holidays
- Professional development allowance
- Performance-based bonuses and career advancement
HOW WE LIVE FREE
- Inspiration: We empower clients by inspiring hope and standing up for their rights.
- Legacy: We help clients build their legacy in the U.S. by supporting their immigration journey.
- Innovation: We utilize creative strategies to overcome complex challenges.
- Vested: We are personally invested in every client’s success.
- Excellence: We hold ourselves to the highest standards in legal representation and client service.
APPLICATION INSTRUCTIONS
To apply, please submit:
- Your resume and cover letter addressing:
- Why you’re the best fit for New Frontier Immigration Law
- Your most significant sales achievement
- What drives your passion for client service and sales
- A 3-minute video introduction (viewable via link)
Please note: If you don't love everything in this ad, please don't apply—you deserve to spend your working hours at a company that makes you feel completely alive; please don't settle!
Learn More About New Frontier
At New Frontier Immigration Law, we are guided by our core values of I LIVE to help immigrants LIVE FREE, and we apply the same principles to our internal operations. Through innovative legal strategies and compassionate representation, we're committed to transforming the lives of immigrants and their families.
Learn More About Attorney Hillary
You may have heard of our founder, Attorney Hillary, on her top-ranked podcast, Immigration Law Made Easy, through her TEDx Talk, "Captives Among Us: How U.S. Immigration Law Encourages Domestic Violence," or maybe you saw her on Inc. Magazine's 250 Female Founders list this year. To learn more about our founder, click here.
If you're excited about harnessing the power of sales/intake to transform people's lives, we want to hear from you! Join us in our mission to help 1 million immigrants LIVE FREE through innovative, compassionate, and effective in-court representation.
