Job Summary: The Paralegal will report directly to Counsel with dotted line responsibilities to the President and CEO. Responsibilities include assisting with litigation, government inquiries, subpoenas, audits, exams, or 3rd party risk reviews. The Paralegal will also be responsible for investigating facts, researching laws, regulations, preparing and maintaining legal documents within the Company’s business system. At times, the Paralegal will also assist the Executives with miscellaneous assignments.
Principle Responsibilities:
- Support 3rd Party Risk management and due diligence reviews of Merchants, Vendors, Sellers or Buyers.
- Establish and ensure strong processes and procedures for legal matter management, documentation, risk assessments and scoring of 3rd parties.
- Maintain policies as required by the company risk framework.
- Disseminate, update, and report on legal holds and open matters. Coordinate with Information Technology, Accounting, or Operations teams on any legal hold implemented.
- Responsible for managing litigation discovery requirements, including document identification, retrieval, production, and calendaring of deadlines.
- Oversee registered agent activities and relationships in multiple jurisdictions for Universal Account Servicing and affiliate entities.
- Stay informed on in-house legal department best practices and ensure the company is utilizing technology to improve compliance and reduce legal expenses.
- Assist compliance personnel with periodic risk assessments and testing of company departments and business lines.
- Work with Counsel on legal department management and ownership reporting.
- Oversee legal and compliance department operations, including equipment, technology, and workflow management.
- Assist with the development and maintenance of department standard operating procedures (SOP’s), documents, and templates. Maintain legal department research subscriptions and research tools.
- Perform miscellaneous administrative functions for Counsel, including expense reports, travel arrangements, meeting coordination and scheduling, bar licensing and continuing education requirements.
Knowledge, Skills, and Abilities:
· Strong interpersonal skills with a proven ability to collaborate and work cross-functionally across various teams.
· Self-motivated team player with ability to drive projects, identify and resolve issues, and earn the confidence and cooperation of employees and executives outside of the department.
· Excellent organizational and time management skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
Work Experience:
· Three-Five years of related experience, including in an in-house legal department or paralegal experience in a corporate law firm or related role.
· Knowledge of outside counsel billing process and document management tools used by legal professionals.
· Experience in managing and organizing litigation matters and activities, including e-discovery protocols and document production.
Training and Education:
· Bachelor's Degree in business administration, criminal justice, accounting/finance, paralegal studies or related field
· Understanding of risk governing frameworks, 3rd-Party risk or merchant fraud prevention, and/or payment risk management.
· Complete all required training as assigned.
Working Environment and Requirements to Perform Job Responsibilities
· Ability to work full-time (average of 40-hours per week).
· Ability to work in a shared office and/or cubicle in accordance with job duties and responsibilities.
· Ability to be on-site and/or assigned confidential location(s) for client services for all work hours.
· Effective with shifting roles, responsibilities, and expectations in a changing work environment.
· Demonstrated ability to manage and supervise team members effectively in a collaborative, team-oriented environment.
· Demonstrated critical thinking and problem-solving skills.
· Ability to see computer screen, read, and complete forms
· Ability to lift up to 10 pounds with the ability to push, pull, bend, reach, and sit.
· Ability to sit for prolonged periods of time/work at a desk.
· Ability to answer the phone in a busy environment – hear callers and be responsive.
· Ability to work in a high intensity/fast paced work environment and be able to multi-task and prioritize.