Litigation Paralegal

NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients.

We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are an NINE year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country!

Job Summary: The Litigation Paralegal works as a liaison between clients and a national network of attorneys related to commercial collections matters. This position provides status updates and answers questions for clients, and coordinates with attorneys throughout the litigation and post-judgment stages.  

Essential Responsibilities: 

• Acts as a liaison between clients and a national network of attorneys 
• Maintains independent portfolio of cases 
• Corresponds with clients and attorneys via phone, email, and online portals to provide case updates and gather information 
• Reviews attorney and client information and provides feedback 
• Generates and reviews reports to communicate with clients and attorneys 
• Conducts jurisdiction-specific research and educates coworkers on findings  
• Reviews documentation (affidavits, complaints, settlement agreements, releases, waivers, etc.) for accuracy and makes or suggests revisions as necessary 
• Reviews attorney invoicing and client billing 
• Monitors the litigation and post-judgment processes to ensure efficient and effective outcomes  
• Other duties as assigned 

Competencies 

• Strong verbal and written communication skills 
• Ability to communicate and collaborate effectively with colleagues, clients, and attorneys 
• Ability to manage a large caseload  
• Organizational skills and ability to meet strict deadlines 
• Negotiation skills 
• Problem-solving, critical thinking and conflict management skills 
• Ability to multi-task & prioritize in a fast-paced environment 
• Meticulous 

Education, experience, certifications 

• Associate’s degree or paralegal certificate required. Bachelor’s degree preferred 
• Four or more years of experience in a professional legal setting 

Physical and mental demands 

• Frequent typing and use of keyboard/mouse 
• Prolonged sitting while viewing a computer monitor 
• Near visual acuity 
• Ability to present information clearly and communicate effectively, both verbally and in writing, to management, clients, and other staff members