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Job Description
Legal Assistant Position – Cumming Office
The Legal Assistant is responsible for assisting the Office team in administrative tasks related to the closing process. They are an additional point of contact for the local real estate brokerage client – via phone, email and in person - to interact with McMichael & Gray on pending files. They assist with client relationships and consistently communicate any issues with the Office team to make sure agent concerns and feedback are addressed, while making sure transactions are dealt with in a secure and compliant manner. When there are closings in office, they assist the closing attorney with issues related to file readiness, funding and client issues at the table. They also welcome and interact with parties to closing to make sure they have a superior closing experience.
Responsibilities and Duties Include:
- Complies with and enforces federal, state, and local regulations that govern real estate title and settlement
- Follow ALTA Best Practices and company procedures
- Communicate with agents, lenders, buyers and sellers throughout closing transactions from receipt of contract through closing
- Learn and use applicable firm software for closing process
- Observe business etiquette and maintain a professional appearance
- Answer screening and forwarding phone calls in a professional manner
- Escalate issues of concern regarding client feedback and closing noncompliance
- Direct the flow of mail and deliveries to reach the intended recipients
- Order and replenish office supplies
- Assist with copying, scanning, faxing, and emailing, whenever needed
- Welcome clients and visitors upon arrival in office and engage with/assist them for the duration of their visit
- Prepare refreshments, if needed
- Making sure lobby and closing room is organized and clean throughout the day
- Answer questions regarding closing process requirements
- Print documents in preparation for buyers and sellers to sign at closing table
- Perform other duties as needed or assigned relevant to closings as outlined above
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