Legal and Compliance Operations Manager

Overall Purpose

The Operations Manager – Legal and Compliance is responsible for providing high-level operational support to the Legal and Compliance departments by streamlining administrative processes, coordinating cross-functional initiatives, and ensuring consistent execution of department activities. While this position does not have direct reports, it plays a critical role in enabling team efficiency through meticulous organization, project coordination, and execution support. The ideal candidate is proactive, detail-oriented, and experienced in managing complex workflows across departments in a fast-paced environment.

Essential Functions

• Coordinate and track projects across the Legal and Compliance departments, ensuring timely progress and alignment with organizational priorities.
• Manage and facilitate the Policy Committee, including scheduling meetings, preparing agendas and materials, tracking policy updates, and documenting decisions.
• Assign, monitor, and report on mandatory compliance training assignments across the organization.
• Oversee and support the onboarding process for vendors and contractors from a legal and compliance perspective, including documentation, due diligence coordination, and internal communication.
• Maintain centralized records, trackers, and knowledge management systems to support compliance with internal procedures and external regulatory requirements.
• Develop and maintain department calendars, ensuring visibility into key deadlines, events, and deliverables.
• Support internal and external audit and regulatory requests by coordinating documentation, organizing responses, and facilitating communication between stakeholders.
• Identify opportunities to improve departmental workflows, implement process improvements, and introduce tools or templates to enhance efficiency.
• Partner with HR, IT, Procurement, and other departments to ensure alignment and consistency in operations impacting Legal and Compliance functions.
• Manage vendor contracts and renewals, ensuring timely reviews, approvals, and record-keeping.
• Prepare regular reports and dashboards summarizing project status, compliance metrics, and operational KPIs for departmental leadership.
• Provide general administrative support to the Legal and Compliance teams as needed.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, including the ability to interact professionally with internal teams, vendors, and senior leadership.
• Ability to work independently, exercise sound judgment, and maintain confidentiality.
• Detail-oriented with a high degree of accuracy in documentation and follow-through.
• Familiarity with legal and compliance terminology, workflows, and general principles (preferred).
• Comfortable working in a fast-paced, evolving environment.

Experience

• 5+ years of experience in an operations, project coordination, or administrative role, preferably supporting Legal, Compliance, Risk, or similar functions.
• Experience working in a regulated industry (e.g., healthcare, financial services, technology) is a plus.
• Prior experience coordinating cross-functional projects or supporting compliance training programs is highly desirable.

Education

• Bachelor’s degree in Business Administration, Legal Studies, Project Management, or a related field strongly preferred.
• Project Management certification (e.g., PMP, CAPM) or legal operations certification (e.g., CLOC) is a plus.

Travel

Occasional overnight travel is required to support our markets/operations.