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Job Description
Operations Manager – San Francisco
This role requires a minimum 80% in office presence; remote work is permissible 20% of the time as job requirements allow. This role is also calling for experience working at a law firm.
The Operations Manger will be responsible for performing, maintaining, coordinating and the accountable oversight of certain Operations related processes and services, including office services oversight, facilities, conference room services, local records functions, and reception desk oversight. In this position, the manager will interact daily with all levels of professional and legal staff personnel to provide the services described below in a timely and effective manner. This role also serves as a primary tenant contact for, and interacts frequently with, the San Francisco Office building management team regarding all building services related issues. This position is in the San Francisco office and reports to the Senior Manager of Administration.
Responsibilities:
Qualifications:
Salary
This role requires a minimum 80% in office presence; remote work is permissible 20% of the time as job requirements allow. This role is also calling for experience working at a law firm.
The Operations Manger will be responsible for performing, maintaining, coordinating and the accountable oversight of certain Operations related processes and services, including office services oversight, facilities, conference room services, local records functions, and reception desk oversight. In this position, the manager will interact daily with all levels of professional and legal staff personnel to provide the services described below in a timely and effective manner. This role also serves as a primary tenant contact for, and interacts frequently with, the San Francisco Office building management team regarding all building services related issues. This position is in the San Francisco office and reports to the Senior Manager of Administration.
Responsibilities:
- Coordinates and schedules repairs and maintenance of office facilities, equipment, and furniture in the San Francisco Office.
- Monitors and oversees the purchasing of various office equipment, furniture, and office supplies.
- Serves as the primary contact with various service and supply vendors, contractors, and trade professionals.
- Has overall responsibility for the day-to-day maintenance and operation of the firm’s card access system (S2) including issuing building access cards, maintaining the card access system database and providing management with card access reports as requested.
- Works with internal departments, end-users, and supply requestors to understand their needs and establish efficient means of providing required supplies.
- Has overall responsibility for day-to-day coverage and functions of the reception desk and duties.
- Works in conjunction with and as a back-up for the local IT department.
- Works with appropriate vendors to ensure quality, timely deliveries, and receipt of appropriate documentation.
- Reviews invoices for accuracy and completeness, and confirms deliveries match up with invoices.
Qualifications:
- Bachelor’s degree is preferred.
- 5+ years of related experience in an operations/facilities position, preferably within a professional services environment.
- Excellent computer skills, including proficiency in using MS Office Suite (Word, Outlook, Excel and PowerPoint). The ability to quickly get up to speed and master new applications and software is critical.
- Possess excellent written and verbal communication skills.
- Strong organizational and administrative skills.
- Ability to work under pressure, prioritize competing demands, and meet various deadlines.
- Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
- Ability to work independently and as part of a team.
- Flexibility to work overtime when necessary.
- $75,000 - $85,000/year
