Paralegal / Office Manager

Are you an experienced legal professional who thrives in a fast-paced environment, balancing meticulous case management with seamless office operations?

Do you have the organizational skills and problem-solving mindset critical to our mission of delivering top-tier legal representation?

Can you anticipate challenges before they arise, taking proactive steps to streamline case progression and office administration?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

**RECRUITERS DO NOT CONTACT**

We are a distinguished criminal defense and civil litigation firm rooted in the Colorado Springs community. With an annual caseload of approximately 350 cases, we provide aggressive, results-driven representation in both criminal and civil matters. Whether defending against serious criminal charges or advocating for clients in personal injury and bad faith insurance cases, we take a relentless approach to achieving the best possible outcomes. Our team leverages deep legal knowledge, courtroom experience, and a strong network within the local legal system to fight for our clients.

Justice is our mission. We don’t just handle cases—we represent people in crisis. We understand that legal battles can be overwhelming, and our role is to provide clarity, support, and a path forward. Our reputation for taking cases to trial when necessary ensures that prosecutors, insurance companies, and opposing parties take our clients seriously. Backed by in-house investigators and a commitment to thorough case preparation, we give our clients the strongest possible defense or claim representation.

To maintain our high standards and keep cases moving efficiently, we are seeking a Paralegal/Office Manager to play a pivotal role in our firm. This is not just another legal support position—this is a critical function that ensures our attorneys have the resources, organization, and administrative structure necessary to deliver top-tier representation. The right candidate will be a strategic problem solver, an expert in case management, and a proactive force in office operations, keeping everything running smoothly behind the scenes. From coordinating discovery and legal filings to managing billing, vendor relationships, and client communication, this role is essential to both our legal success and the experience we provide to every client.

What you’ll do:

• Case Management & Legal Support: Ensure all legal documents are accurate, complete, and submitted on time, proactively monitoring deadlines and addressing any potential bottlenecks. Work closely with attorneys to prepare for hearings, trials, and case milestones, ensuring nothing falls through the cracks.
• Legal Research & Document Preparation: Conduct legal research to support case strategy and draft critical documents such as pleadings, motions, interrogatories, and discovery requests. Ensure all filings comply with court requirements and assist attorneys in gathering case law, precedents, and supporting materials.
• Client Communication: Serve as the primary point of contact for clients, keeping them informed about case progress and addressing their questions or concerns. Maintain professional and timely correspondence, gathering necessary information and ensuring clients feel supported throughout the legal process.
• Firm Representation & Professionalism: Serve as the face of the firm, ensuring all client, vendor, and court interactions reflect professionalism and excellence. Maintain a welcoming office environment, facilitate clear communication, and uphold the firm's reputation in every engagement.
• Case Coordination & Court Liaison: Schedule and coordinate court appearances, depositions, and attorney-client meetings, ensuring seamless case progression. Communicate with court personnel, opposing counsel, and other legal professionals to facilitate case logistics and maintain compliance with court schedules.
• Office Administration & Management: Oversee the daily operations of the firm, maintaining an organized and efficient work environment that supports smooth legal processes. Ensure the office is stocked with necessary supplies, troubleshoot operational issues, and implement best practices to enhance efficiency.
• Billing & Financial Oversight: Manage client invoicing, track outstanding payments, and follow up on overdue accounts to maintain financial stability. Work closely with attorneys to ensure billing accuracy, process expenses, and oversee financial transactions related to legal cases.
• Vendor Management: Establish and maintain relationships with outside vendors, negotiating contracts, obtaining quotes, and ensuring timely delivery of services. Coordinate with IT, office supply providers, and other service vendors to address any operational needs or issues.
• Calendaring, Task, & Team Coordination: Ensure seamless communication within the firm by keeping the team aligned on deadlines, case progress, and task priorities. Facilitate internal coordination, route important information efficiently, and implement systems to prevent miscommunication or missed tasks.

What we’re looking for: 

• Experience: A minimum of 3 years of experience as a paralegal, preferably within civil law practice. Demonstrated ability to manage complex case files and support attorneys effectively.
• Exceptional Communication & Interpersonal Skills: Strong written and verbal communication skills, with the ability to draft and compose legal documents clearly and professionally. Possesses excellent interpersonal skills, effectively coordinating with attorneys, clients, court personnel, and team members to ensure seamless workflow and team collaboration.
• Detail-Oriented & Highly Organized: Exceptional ability to manage tasks, prioritize deadlines, and oversee multiple cases while maintaining accuracy and efficiency. Understands the bigger picture of case progression, ensuring tasks are completed on time, bottlenecks are avoided, and nothing falls through the cracks.
• Self-Starter & Independent Worker: Proactive and self-motivated, capable of identifying what needs to be done and taking initiative without constant supervision. Thrives on completing tasks, solving problems independently, and driving progress with a strong work ethic and a results-oriented mindset.
• Confident & Solution-Focused: Possesses the grit and confidence to handle challenges head-on, addressing client concerns and office issues directly. Takes ownership of problems, finds solutions without unnecessary escalation, and ensures the firm operates smoothly with minimal supervision.

Why you should work here: 

• Great Office Environment & Laid-Back Culture: Join a firm that values professionalism while maintaining a friendly, relaxed workplace where the team collaborates seamlessly, supports one another, and appreciates a good sense of humor.
• Professional Growth & Leadership Opportunities: Gain hands-on experience in both criminal and civil law while expanding your skills in case management and office operations, with opportunities to take on leadership roles, mentor junior staff, and shape internal processes as the firm grows.
• Meaningful & Impactful Work: At our firm, every case is important because it carries real-life consequences for clients facing serious legal challenges, and your role is critical in ensuring they receive the strongest legal support possible, making a profound impact on their lives and futures.
• Autonomy & Trust: The firm values independent thinkers who take ownership of their work without micromanagement. If you thrive in a role where you can take initiative and make meaningful contributions, this is the right place for you.

Additional perks:

• Comprehensive Health Coverage: Enjoy full health insurance coverage, not just for yourself, but for your family as well, ensuring peace of mind for you and your loved ones.
• Dental Benefits: Receive comprehensive dental insurance, ensuring coverage for routine check-ups and any necessary dental care.
• Generous PTO Policy: Take advantage of a flexible and generous paid time off policy, allowing you to recharge while maintaining a strong work-life balance.

As a Paralegal/Office Manager, you will play a pivotal role in the lives of clients, the efficiency of the firm, and the pursuit of justice. This is more than just a job—it’s an opportunity to be at the heart of high-stakes legal matters, support people in critical moments, and ensure the firm operates seamlessly. If you are driven, resourceful, and thrive in a role where your skills truly matter, we encourage you to take the next step and apply.