Full Time Legal Intake Representative - Nashville

Full Time Legal Intake Representative

As a Legal Intake Representative at Legal Intake Professionals, you'll be the first point of contact for our clients. In this in-office role, you'll manage a high volume of calls with professionalism, empathy, and attention to detail. Your main responsibilities include actively listening to callers, asking the right questions, and accurately documenting information. This is an in-office position.

We're looking for personable and well-spoken professionals who are eager to help others. While customer service experience is a plus, it's not required – we will provide comprehensive training. The ability to speak a second language, especially Spanish, is also a plus as we serve a diverse clientele.

Skills & Qualifications:

• Strong communication skills: Excellent verbal and written skills, including spelling, grammar, and diction.
• Customer-focused attitude: A professional phone voice that conveys and concern.
• Computer proficiency: Accurate and fast typing skills, with experience in a Microsoft Windows environment.
• Reliability: Punctuality and great attendance are essential.

Compensation & Shifts:

• Compensation: $20 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
• Shifts: Full-time, 40 hours. Shifts vary between 7am-7pm, and you must be available to work either a Saturday or Sunday.
• Training: Three weeks, Monday-Friday 8:00am-5:00pm. Once you have successfully completed training, you will move to your new set schedule.

Benefits:

This is more than a job-it's a career with a future. We offer a generous retirement package and an Employee Stock Ownership Plan (ESOP), giving you a tangible stake in the company's success. This is an incredible opportunity to help build a stable future for yourself while making a real impact on our company and the clients we serve. We offer a comprehensive benefits package for full time employees including:

• Employee Stock Ownership
• Medical, Dental and Vision benefits
• Paid Vacation
• 401K with company matching
• Life insurance
• Legal Assistance

Apply Today!

Legal Intake Professionals is an Equal Opportunity Employer. We are committed to fostering an inclusive environment that celebrates our diverse workforce.

Salary

• $18 - $20/hour