Case Coordinator

IMS Legal Strategies serves trusted law firms and corporations worldwide to elevate strategies and protect reputations. IMS provides comprehensive solutions for complex legal and business matters, including specialized advisory and analytical support, global expert witness services, data-driven litigation consulting, powerful visual advocacy, and flawless presentation technology. As a strategic partner for the full case lifecycle, we work collaboratively with clients to uncover and analyze core arguments, develop a strong story around key themes, and deliver compelling presentations that reinforce the narrative.

IMS offers a fully integrated international team with decades of practical experience in more than 45,000 cases and 6,500 trials. We are driven to help clients overcome challenges and achieve the best possible results. Together, we win. Visit imslegal.com for more.

JOB SUMMARY:

The Case Coordinator is responsible for providing comprehensive support to Case Managers. This position supports day-to-day operations by performing administrative tasks.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Schedule and coordinate physician and consultation appointments
• Support with assembling records (medical, legal, employment, and other) received from clients into LCP case files according to category.
• Assist with record requests together with Case Managers.
• Provide completed questionnaires to Experts, medical providers, or other team members for each case.
• Ensure incoming calls are answered in a timely and professional manner and directed to the appropriate staff.
• Support report formatting/footnoting as needed.
• Perform other related duties as assigned.

SKILLS & EXPERIENCE:

• Demonstrates a high level of professionalism in all forms of communication and conduct.
• Strong interpersonal and customer service skills.
• Proven organizational skills and attention to detail.
• Outstanding time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and function well in a high-paced and at times stressful environment.
• Proficient in Microsoft Office Suite and Adobe software, with strong technological aptitude and the ability to quickly adapt to new tools and systems.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma or equivalent
• Prior medical records and medical office experience interacting with medical staff and physicians preferred.

LOCATION:

• When working in-office reporting location is 313 E Charnwood St. Tyler, TX 75701
• This position has the opportunity to be 100% remote supporting east to west coast time zones.

PHYSICAL DEMANDS & WORKING CONDITIONS:

• Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Positions in this department typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort is required.
• Business hours are 8:00AM-5:00PM CST with a flex hour for lunch.

**This position is Security Sensitive; therefore, candidates will be subject to a background check. **

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

Our Employer Value Proposition Includes 

• A competitive compensation package to include variable compensation and 401K match 
• Flexible PTO and 12 paid holidays 
• Robust Health & Welfare Benefits including medical, dental, vision, HSA, short term disability, long term disability, and life insurance, all with generous company contributions 
• Career development programs supported through an integrated Learning Platform 
• Talent Identification Program to recognize and reward our high performing, high potential team members through career growth opportunities and unique development experiences 

IMS Legal Services is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.