Senior Manager, Legal Operations

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

About our Legal Team

BetterUp’s Legal Team acts as talented lawyers, strategic partners, ethical advisors, and innovators. We help BetterUp navigate complex, cutting-edge legal challenges—including novel issues in AI and emerging technologies—with clarity, creativity, and a deep sense of responsibility aligned with our core values: Courage, Craftspersonship, Playfulness, Grit, Empathy, and Zest.

We proactively collaborate with all BetterUp teams to thoughtfully assess new products and technologies from ideation to launch. We analyze potential legal and safety risks, develop robust regulatory compliance strategies, and lead governance initiatives to maintain our commitment to ethical innovation.

By consistently demonstrating courage and grit, we tackle complex issues head-on, helping BetterUp teams make informed, values-driven decisions. We apply meticulous craftspersonship to scale our legal operations, designing innovative processes and structures that empower our teams to move quickly, responsibly, and confidently.

We deeply value diverse perspectives, knowing they fuel our ability to navigate challenges creatively, deliver exceptional guidance, and support BetterUp’s mission to help individuals worldwide live with greater clarity, purpose, and passion.

What you’ll do

We are seeking an innovative Senior Manager, Legal Operations to lead, mentor, and scale a high-performing Legal Operations function. In this critical people leadership role, you will directly manage and grow a small team while driving strategic transformation across legal technology, process design, and cross-functional partnerships. You will serve as a key thought partner to the General Counsel and Legal Leadership Team in shaping operational excellence for the department.

Team Leadership & Development

• Lead, coach, and develop a team of legal operations professionals to execute projects aligned with Legal’s priorities and BetterUp’s mission.

• Foster a culture of accountability, continuous improvement, and inclusive collaboration.

• Define and communicate team goals, roles, and performance metrics aligned with broader department strategy.
  

AI & Legal Technology Implementation

• Oversee the evaluation, adoption, and scaling of advanced legal technology solutions, including AI-driven platforms and automation tools.

• Drive strategies to integrate generative AI, CLM systems, e-billing tools, and compliance technologies to enhance speed, accuracy, and scale.
  

Strategic Operations & Project Delivery

• Partner with Legal and cross-functional leaders (including Finance, HR, and IT) to design and execute initiatives that streamline legal workflows and improve cross-team collaboration.

• Serve as the primary operational advisor to the General Counsel on project prioritization and capacity planning.
  

Data, Reporting & Change Management

• Define and track KPIs and dashboards to measure impact, team performance, and efficiency gains.

• Champion change management efforts for tool adoption and process improvements across teams.

• Lead training and enablement efforts to increase adoption of new tools and practices.
  

What we’re looking forIf you have some or all of the following, please apply:

• 10+ years of experience in legal operations or related functions within in-house legal departments, ideally in high-growth or enterprise environments.

• 2+ years of experience leading people, including hiring, mentoring, and performance management.

• Demonstrated success in building and developing high-performing teams.

• Proven track record of identifying, implementing, and scaling legal technology and AI-powered platforms (e.g., CLM, e-billing, compliance automation).

• Strong project and change management capabilities, including experience aligning cross-functional stakeholders.

• Clear communicator with a bias for action, operational curiosity, and deep empathy for both legal and business partners.

• Experience building consensus and driving transformation across legal, finance, HR, and/or IT functions.

• A growth mindset and a passion for innovative, human-centered problem-solving.

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental, and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $138,000 - $218,900.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

#LI-Hybrid

Salary

• $150,000 - $220,000/year