E-Billing Assistant

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position can be based in the Firm's global operations center in Tampa, FL or at the Firm's Dallas office.

Description:

We are seeking an E-Billing Assistant to join our team. The E-Billing Assistant will be responsible for submission of ebilled invoices via various electronic billing systems for client remittance, and to “own” the ebilled invoices until they have been successfully approved for payment. Individual will also work with eBilling Matter Maintenance team on new client implementations. Individual will be assigned to and will be responsible for managing their assigned clients with expertise. This position reports to the Billing Supervisor.

Key Responsibilities Include:

• Receive finalized invoices delivered by the Billing Specialists to be processed electronically. 
• Process invoices through eBillingHub and, if necessary, upload LEDES files on ebilling vendor site.
• Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short paid invoices.
• Follow up on “ebilled” invoices to ensure status has not changed on ebilling vendor site.
• Manage rejected invoices for assigned clients, liaising with the Billing Specialist to resolve promptly.
• Communicate all pertinent ebilling changes to appropriate Billing Specialist and Client Accounts Representative.
• Manage and oversee client implementations for a smooth transition from paper invoices to electronic billing.
• Perform transactions, coordinate data, projects, or accounts of a highly specialized, advanced, or sensitive nature.
• Build rapport to establish and maintain solid client relationships.
• Provide general administrative assistance and support to assigned managers.
• Fulfill information requests and other inquiries from field personnel and customers.
• Work on special projects and additional duties as assigned.

Qualifications:

• Strong technical skills including Internet Explorer, Excel, and Outlook.
• Excellent oral and written communication skills.
• Ability to prioritize and manage multiple tasks in order to meet critical deadlines.
• Ability to work in a team environment.
• Legal billing/ebilling experience a plus.
• Experience with Aderant billing software and/or eBillingHub a plus.

Minimum Education:

• Bachelor’s degree preferred, but may be substituted for relevant legal work experience

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.