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Job Description
IT Specialist
Are you looking to increase your personal and professional development in an educational and exciting environment? Consider applying to Sanabria & Associates, PLLC!
Sanabria & Associates, PLLC is a prestigious and rapidly expanding law firm with offices in Maryland, DC, Virginia & Florida. An IT Specialist, or IT Support Specialist, is in charge of setting up, managing and troubleshooting the technology systems that a business uses to maintain computer and software networks.
REQUIREMENTS:
- Bilingual (Spanish and English)
- IT experience: 1 year or more
- Minimum Education: College Education or equivalent (Preferred)
- Law Firm Experience (Preferred)
RESPONSIBILITIES:
- Provides technical support identifying, investigating, and resolving user’s problems with computer software and hardware for problems that are beyond the expertise of Technical Support Representatives.
- Offer technical support to company staff and troubleshoot computer problems.
- Stay current with system information, changes, and updates.
- Working knowledge of help desk software, databases and remote control and fundamental operations of relevant hardware and other equipment
- Demonstrated experience in troubleshooting and maintaining IT hardware, including desktops, laptops, printers, and networking equipment.
- Assists with technical documentations development and implementation.
- Special Projects and assistance in other areas of the business as .
- Work closely with the IT team to escalate complex issues, share insights and contribute to ongoing process improvements initiatives.
BENEFITS:
- Health & Wellness: Medical, dental, and vision benefits are offered through various plans. More than 70% of the cost is paid by the firm. This includes up to full family coverage with HSA and FSA options.
- Life insurance paid by the firm
- Paid Time Off: 12 days of PTO, 5 days of Sick Leave, and 4 days of Personal Leave
- 10 paid holidays and a growing tradition of closing down for a week in December to celebrate the holidays
- Birthday and Work Anniversary
- Retirement: 401k plus matching
