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DUTIES AND RESPONSIBILITIES:
· Maintain contact with Clients throughout the duration of their case to provide status updates, answer questions, and obtain important information.
· Work with medical providers to coordinate medical treatment for Clients, confirm account balances, and provide case status updates.
· Communicate professionally and effectively with insurance adjusters to discuss case facts and determine relevant coverage information.
· Review incoming correspondence and save applicable information electronically in Case Management Software (Litify).
· Work closely with Attorneys to discuss incoming correspondence, medical treatment, insurance information, and case status.
· Prepare and submit finalized disbursement packets to accounting for review upon settlement.
· Execute various data entry in Case Management Software.
· Perform other related duties as assigned by management.
QUALIFICATIONS:
- No prior experience or training.
- High school diploma or general education degree (GED) required.
- Certificates, licenses and registrations required: N/A
- Computer skills required: Microsoft Office Suite
- Other skills required: Phone inbound/outbound calling
