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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Legal Operations Associate to join our Legal team. Reporting to the Legal Operations Manager, this role will work closely with all members of the Legal Team to support the company's commercial, corporate, regulatory, litigation, and compliance attorneys, oversee day-to-day department operations, and manage projects within the department and the Company.
Job Responsibilities
Identifying improvements to processes/procedures to increase overall efficiency
Partner with legal administrative staff and external groups for operations planning. This includes:
New hire onboarding
Internal team meetings and retreats including scheduling, meeting agendas, logistics, prep materials, and follow-up action items
Ensuring that team members have the tools and information needed to succeed
Maintain centralized resources that are updated and accurate, including our document archiving system and the internal Legal Team knowledge management portal
Analyzing existing business and data processes and establishing new ones – you will design workflows, recommend innovative process improvements and seek automation opportunities.
Building and maintaining knowledge of critical upstream/downstream systems and workflows
Support the data collection and reporting of team metrics regarding legal support for the business
Develop reports, charts, graphs and other supportive materials when requested by members of legal team
Serve as primary operational contact for the team’s eDiscovery software, including primary responsibility for issuing, tracking and reporting of legal holds. Assist in the troubleshooting of technical issues and serve as escalation point within the Legal Team
Read, process and track all legal invoices, to ensure they are in accordance with billing guidelines
Work with Accounts Payable to ensure vendor payments are processed in a timely manner
Be the first line of defense and field questions from outside counsel regarding bills, Legal Tracker access, etc.
Work to build engagement and cohesion across the department and encourage teamwork and transparency
Serve as the central hub of the department to ensure that information is flowing up and down the chain appropriately and manage the flow of information so all deadlines are communicated and appropriate groups are looped in
Act as an extra set of hands to assist the legal team with outstanding projects or issues, and focusing on freeing attorneys from administrative or management tasks allowing them to dedicate more time for substantive legal work.
Provide administrative support to department leaders, including, scheduling meetings, processing expenses, assisting with meeting technology, taking meeting minutes, etc.
Assist with the intake requests for legal and compliance teams, logging, assigning and reporting on case data, as needed.
Typical Qualifications
Bachelor’s degree
2+ years of hands-on operations experience in the areas of operations, tech operations, solutions management, or tech program management
Ability to work autonomously, manage multiple tasks simultaneously, and flourish in a high-stress environment
Be highly organized, extremely detail-oriented, autonomous, creative, efficient and resourceful with strong follow-through skills
Strong written and verbal communications skills, including the ability to communicate concisely to a variety of audiences
Familiarity with litigation discovery processes and experience navigating eDiscovery software and related technology
Experience working with internal and external department technology solutions (including Excel, Smartsheet, Vizio, Tableau, and legal management tools such as Legal Tracker and Ironclad)
Strong project management experience involving data analysis, reporting, timeline estimation, issue tracking, meeting facilitation, or process documentation
Demonstrated ability working with leadership in a fast-paced corporate environment
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
