Part Time Bilingual Legal Intake Specialist Nashville

Part Time Bilingual Legal Intake Specialist

At Legal Intake Professionals, we believe in building a team that reflects the diversity of the clients we serve. We are committed to equality and inclusion and are looking for motivated and compassionate individuals to join us! This is an in-office position.

As the first voice a potential client hears, you will play a critical role as a liaison between our personal injury law firm clients and their customers. The people you speak with are often experiencing a challenging situation, so your ability to be empathetic, accurate, and professional is essential. You will manage a high volume of calls, following our proven training to ensure every interaction is handled with the highest level of care and precision.

The ability to speak a second language, particularly Spanish, is required. You do not need to have prior customer service experience as we'll provide comprehensive training to get you up to speed!

To be successful in this role, you must have:

• Good verbal and written communication skills, specifically: spelling, grammar, and diction
• A professional phone voice that shows customer care and concern
• Active-listening skills to ensure client information is gathered correctly and fully
• The ability to ask appropriate questions
• The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
• Accurate and fast typing skills
• PC/Computer skills in a Microsoft Windows environment
• A flexible schedule, including nights, weekends, and holidays
• A High School Diploma or GED, and must be 18 years of age
• The ability to speak, read, and write in Spanish and English

Compensation: $20 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.

Shifts Offered:

• Part Time
• 2pm-Midnight
• You must be available to work a Saturday OR Sunday each week
• You must be very punctual with great attendance.

Training will last approximately four weeks, Mon-Fri from 8a-12p or 4p-8p. Once you have successfully completed training, you will move to your new set schedule.

Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity – Apply Today!

Salary

• $18 - $20/hour