Job Description
Purpose Performs all eviction-related functions in connection with foreclosed properties and landlord-tenant matters. Responsibilities include preparing and filing court documents, understanding and navigating court procedures, assisting with hearing preparation, monitoring case statuses, and submitting filing fee check requests. Prior knowledge of the eviction process is preferred. Specific Duties, Activities and Responsibilities Provide paralegal support to attorneys and the Eviction Department. Prepare, serve, and monitor legal notices. Prepare, file, and serve summons and complaints. Monitor cases. Monitor hearing schedules. Communicate with clients regarding litigation matters via email and phone. Manage and update client case management systems. Verify property addresses using foreclosure documents. Review leases and ledgers, and prepare rent demands. Handle incoming phone calls from defendants, clients, court clerks, and sheriffs. Job Requirements High School Diploma. Legal experience preferred, but not required. Ability to communicate professionally with clerks, judges, and attorneys. Must understand/learn eviction law and local jurisdictional requirements. General Competency Factors Proficient in software tools, including but not limited to Microsoft Word, Excel, Outlook, and internet-based applications. Demonstrates strong written and verbal communication skills. Provides excellent customer service to internal and external stakeholders. Identifies and resolves issues in a timely and effective manner. Works well as a team player and is willing to assist others within the department as needed. Highly organized with the ability to manage multiple tasks simultaneously. Conscientious with respect to work quality, deadlines, time management, and attendance. Takes initiative when faced with obstacles by identifying needs and proactively taking action. Demonstrates a commitment to the Firm’s vision, mission, and core values. Analytical and detail-oriented while able to work efficiently in a fast-paced environment. Builds professional relationships and establishes rapport with colleagues and clients. Exhibits a strong work ethic and adaptability in response to change.