Pre-Litigation Paralegal / Case Manager

Do you take pride in guiding injured clients through some of the most difficult moments of their lives, ensuring every detail is handled with care and urgency?

Are you energized by building order out of chaos—organizing complex case files, coordinating care, and preparing bulletproof demand packages that help clients get the results they deserve?

Can you balance empathy and efficiency, keeping clients informed and reassured while driving cases forward with precision and consistency?

Final question: When faced with a challenge, do you get excited or run away?

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At The Law Offices of Thomas E. Pyles, P.A., we’ve been delivering exceptional results in personal injury and criminal defense cases across Maryland since 1991. With more than 360 jury trials and thousands of bench trials under our belt, we’ve earned a reputation for being relentless, compassionate, and fiercely client-focused. Our team has over 50 years of combined legal experience and a deep understanding of the unique court systems throughout Maryland, with offices in Waldorf, Leonardtown, and Laurel.

Our clients know that when bad things happen, we are there for them—not just in court, but every step of the way. Whether it’s helping coordinate medical care, navigating the stress of legal procedures, or simply offering a human connection during a difficult time, our mission is to support our clients with integrity, compassion, and unmatched legal skill. Our firm’s ethos is rooted in relationship-building, consistency, and results, and we pride ourselves on offering a personal-touch approach that extends far beyond the final verdict.

As a Pre-litigation Paralegal/Case Manager, you’ll be an integral part of that client journey—working hand-in-hand with attorneys and team members to ensure that every case is handled with care, precision, and speed. You’ll not only manage case files, but also serve as a compassionate guide for our clients, helping them feel informed, empowered, and supported throughout their pre-litigation experience.

What you’ll do:

• Case Management: Oversee the progression of personal injury cases from intake through the demand phase, ensuring timely and effective handling at every stage.
• Case Coordination: Serve as the central point of contact between clients, medical providers, and attorneys to align documentation, scheduling, and case updates.
• Client Communication: Build lasting client relationships by providing regular updates, answering questions with empathy, and supporting them through each step of the legal process.
• File & Data Organization: Maintain well-organized case files and database records, ensuring easy retrieval of medical records, client communications, and legal documents.
• Medical Records & Demand Preparation: Collect and organize all medical bills and records to build a strong, comprehensive demand package. Prepare cases for attorney review and potential litigation.
• Document Drafting & Correspondence: Draft demand letters, medical summaries, provider notices, and legal correspondence with clarity and accuracy.
• Legal Research & Analysis: Conduct focused research on relevant statutes, regulations, and case law to support case development and strategy.
• Comprehensive Pre-Litigation Support: Provide attorneys with seamless support on all pre-litigation matters, from client communication and records review to file preparation and deadline tracking.

What we’re looking for: 

• Experience: Minimum of 3–5 years of paralegal experience in personal injury, specifically in pre-litigation. Must have a strong track record of managing cases. Experience in litigation is highly advantageous.
• Technical Proficiency: Familiarity with Filevine and/or SmartAdvocate is a strong plus.
• Process-Oriented: Follows established procedures with diligence and accuracy, ensuring consistency and reliability across all tasks. Actively looks for opportunities to improve workflows without compromising quality.
• Client-Focused: Approaches every client interaction with empathy, patience, and professionalism—especially during high-stress situations. Builds trust by truly listening and responding with care and clarity.
• Drive and Dedication: Passionate about achieving excellent outcomes for clients and deeply committed to their well-being. Takes pride in going the extra mile to ensure each case is handled with care, precision, and a genuine desire to make a difference.
• Team Player: Thrives in a collaborative environment and understands that success is a team sport.
• Values-Driven: Aligned with our core values—integrity, compassion, consistency, dedication, and no shortcuts.

Why you should work here: 

• Respected and Trial-Tested: Our attorneys are known throughout Maryland for out-preparing the opposition and achieving results.
• Culture of Excellence: We aim to be our clients' go-to legal resource for life—whatever issue they face, they know they can call us.
• Family-Like Environment: Our team supports each other like family. Some of our core staff have been with us for over a decade.
• Holiday Spirit: End-of-year bonuses reflect team commitment and shared sacrifice. When the firm wins, the team wins.
• Meaningful Work: Help real people navigate real challenges—every case is personal, and every client matters.

Additional perks:

• Health Coverage: Enjoy peace of mind with a robust health insurance plan through Blue Cross Blue Shield.
• Retirement: Contribute to your long-term financial goals with access to a 401(k) retirement plan designed to support your future stability.
• PTO and Sick Leave: The firm provides paid time off and sick leave to help you maintain a healthy work-life balance.

At The Law Offices of Thomas E. Pyles, P.A., your work as a Pre-Litigation Paralegal/Case Manager is more than just a job—it’s a calling to fight for clients who need it most. With us, you’ll be part of a mission-driven firm that doesn’t just settle cases—we prepare to win. You’ll be surrounded by a passionate, dedicated team that treats each other and our clients like family. You’ll play a key role in helping everyday people overcome extraordinary challenges—and you’ll be supported every step of the way.

Join us, and be part of a journey that’s built on trust, driven by justice, and grounded in heart.