Paralegal Manager

About Us:

For nearly 30 years, The Husband & Wife Law Team has set the standard in personal injury law through exceptional client service and legal results. Our mission is to thoughtfully guide people through adversity toward their best possible outcomes, driven by a passionate team and a system built to empower and evolve. We bring our community to work every day—honoring excellence, supporting local causes, and hosting meaningful events. If you're ready to make an impact alongside a collaborative, values-driven team, read on and apply today!

About the Role:

The Paralegal Manager provides exemplary leadership, communication, organizational and strategic skillsets to their team. They possess and inspire a passion for promoting a positive, productive culture that furthers The Husband & Wife’s Law Team’s Core Values, Purpose, and Mission with their team through employee development and coaching.

What You’ll Do

• Oversee our team of paralegals and assist with assigning projects, organizing, and prioritizing tasks, caseload, and workflow, and advise on conflict resolution, as needed
• Monitor the management of individual workload through audits, deadline- driven reports, and other internal measurements.
• Embody and lead with the core values daily and align them to all aspects of the business from the customer experience, client happiness, and efficiency of systems and process. 
• Conduct weekly 1:1 with Paralegal team members: 
  1. Review Key Performance Indicators, employee growth and development
• Assist in personnel decisions, such as hiring, termination, salary, reviews, and promotions as they relate to subordinate paralegals
• Act as a liaison between attorneys and paralegals, ensuring projects are completed accurately and timely and resolve conflicts as needed
• Work with the paralegal team to provide support in response to inquiries to Legal managed email inboxes concerning legal questions or escalations from our intake |support team and other internal teams. 
• Thought partner and leader in companywide strategic initiatives. Champion a culture of high performance, innovation, accountability, and daily excellence to team members. 
• Support the business needs with talent management, workforce and succession planning, performance planning in partnership with People Team
• Provide mentorship, coaching, training to Paralegals and implement tracking of ongoing education
• Confirm Continuing Legal Education (CLE) credits are being tracked and recommend additional classes if needed
• Collaborate with legal team members to improve processes, provide training, and ensure business needs are met
• Other duties as assigned.

What We’re Looking For

• Bachelor's Degree or equivalent
• Paralegal certificate or other relevant legal education is preferred.
• Experience with Cloud-Based Legal Practice Management Software such as Clio, FileVine, DOMO, LawBoards and Litify.  
• Strong communication and interpersonal skills, collegial attitude, and desire to work on a highly collaborative team. 
• A curious, critical thinker, with excellent judgment and creative problem-solving ability
• Passionate about inventing or improving good processes to scale legal operations.
• High level of comfort with technology and Internet services
• Fluency with Google drive, docs, sheets, and related suite of products
• Enthusiasm, flexibility, and a great sense of humor

Things You’ve Done in the Past

• 5+ years of paralegal work or equivalent experience, with at least some experience in a company setting. 
• Demonstrated organizational and project management skills, including the ability to multitask and manage competing demands.
• Experience supporting litigation and/or regulatory response within a law firm or in-house legal department.
• This is a fulltime leadership position. The position may require extended work hours at times depending on scope of work.

Why Join Us?

At The Husband & Wife Law Team, you’re not just taking a job, you’re joining a mission. We’re a family-run firm with nearly 30 years of experience helping people navigate tragedy and recovery. Our work is personal, purposeful, and rooted in compassion. We’re proud to be a Certified Great Place to Work® five years in a row and a Top Workplace since 2022. But what makes us special is how we live our values every day.

We believe in building a culture where every team member is supported, empowered, and celebrated—because that’s how we deliver the best outcomes for our clients.

You’ll be part of a team guided by core values. These aren’t just words on a wall, they shape every decision, conversation, and client experience.

What We Offer:

• Competitive pay with growth potential
• Health, dental, vision, and life insurance
• 401(k) with company matching
• Paid time off & paid family leave
• Health savings account (HSA)
• Team appreciation events, employee discounts & much more

Whether you’re here to grow your career, make a difference, or be part of something bigger, we’ve built a place where you can do meaningful work and love the team you're doing it with.

Learn more about our values, culture, and how we give back at: husbandandwifelawteam.com/join-our-team