Workers Comp Legal Assistant

Farah & Farah is a large, established Personal Injury law firm operating since 1979. Specializing in Personal Injury, we have built a successful reputation and are committed to providing the highest level of service to our clients. As we continue to grow, we’re looking to expand our winning team. This is a fantastic opportunity to join a firm that values hard work, work-life balance, and fosters a positive environment where people enjoy coming to work and making a difference.

Job Summary:
The Workers Compensation Legal Assistant will be responsible for answering all incoming calls and emails to the Workers Compensation Department, setting up new patient charts, setting appointments, obtaining authorizations, providing end of visit documentation to insurance carriers, and processing outgoing claims. Specialists will also assist patients, nurse case managers, and adjusters with any requests or needs. Specialists will assist physicians and their teams with any questions or needs regarding workers compensation claim patients.

Key Responsibilities:

• Oversee workers' compensation settlement processes, ensuring all documentation is accurate and complete.
• Coordinate with insurance carriers, medical providers, and legal teams to gather necessary information.
• Accurately enter and update claim details in our system.
• Prepare settlement proposals and agreements in line with legal and company policies.
• Provide timely updates to stakeholders and address any issues or discrepancies.
• Ensure all processes comply with privacy regulations and company standards.
• Obtains authorizations for initial visits, surgeries, and physical therapy.
• Interacts with claims adjustors to verify patients work status and scheduled appointments.
• Offer customer service support to injured workers throughout the process.

Requirements:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Previous experience in workers’ compensation or claims management is a plus.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency in computer systems and Microsoft Office Suite (Excel, Word, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Consistent record of attendance, reliability, and integrity.
• Workers' Compensation experience is always preferred.
• Proven 1+ year in medical billing or medical office experience or hospital environment
• Knowledge of workers' compensation laws and settlement procedures is a plus.
• Spanish speaking a plus

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time off
• 401K
• Employer Paid Short Term Disability and Basic Life Insurance

Schedule:

• 8am-5pm Day shift
• Monday to Friday
• Onsite Office Professional Setting

Equal Opportunity Statement

Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.