Litigation Management Coordinator

Position Summary

The Litigation Management Coordinator provides a full range of administrative, research, and analytical support for the Litigation Management Unit.  The role supports the critical relationships between Coverys and our Defense Counsel partners.

Essential Duties & Responsibilities

• Timely monitor email inboxes utilized by law firms and internal colleagues.

• Respond to communications from law firms and resolve administrative issues.

• Accurately enter data and generate reports in Excel, SharePoint, Salesforce, Datalytics, and other platforms. 

• Create and maintain law firm information in Salesforce and other programs.

• Create and update timekeeper and rate information in Salesforce and Datalytics.

• Research, analyze, and resolve invoicing and billing related issues.

• Coordinate with the Corporate Finance Department and Claim staff as needed to facilitate payment/allocation to the proper entity/claim file.

• Draft and distribute written communication to law firms and internal staff.

• Gather data and other information from multiple sources to allow for analysis by other members of the Litigation Management Unit.

• Participate in or initiate special projects within the Litigation Management Unit to further develop the Unit’s efficiency and efficacy.

• Other duties and responsibilities as necessary to promote the LMU.

Education, Experience, Competencies & Values

• Bachelor’s Degree, or Paralegal Certificate with a minimum of three years’ experience in legal or insurance fields, preferred.

• Knowledge of litigation process and procedure, preferred.

• Excellent knowledge of Microsoft Office, including Word, Excel, PowerPoint.

• Knowledge of Salesforce a plus.

• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to perform mathematical calculations (including simple accounting calculations) with a calculator.

• Ability to enter data accurately.

• Detail-oriented and ability to research, edit, and proofread documents.

• Strong time management and organizational skills.

• Excellent written and spoken communication.

• Professional demeanor in all communications with customers, clients, and colleagues.
   

The base salary range for this role is $53,000-$72,000. Individual compensation packages are based on a variety of factors that are unique to each candidate including geographic location, skill set, experience, qualifications and education.

If you're a caring and customer focused individual who enjoys working with passionate team members, Coverys is the right company for you!