Receptionist

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow our staff exceptional opportunities for professional achievement and career growth.

Wilson Sonsini has an immediate opening for a full-time Receptionist in our New York office. This is a key front-facing role, as the Receptionist is the first point of contact for clients, visitors, and employees. The ideal candidate will present a professional and courteous image while providing exceptional service and support to ensure all requests are addressed promptly and effectively.

This is a new position added to support our growing office and conference center. The individual in this role will work closely with our existing receptionist to ensure consistent front desk coverage, seamless client service, and smooth coordination of reception duties. Strong communication and collaboration skills are essential.

This position is onsite Monday through Friday, 9:00 AM – 6:00 PM.

Key Responsibilities:

Client Interaction:

• Greet and assist clients, guests, vendors, and employees in a courteous and professional manner.
• Direct and escort clients and visitors to the appropriate meeting room.
• Answer and screen incoming calls via Microsoft Teams, redirecting or taking messages as necessary.
• Monitor the New York office reception inbox.
• Assist clients with general inquiries about the firm’s services and procedures.

Administrative Support:

• Schedule and confirm conference room and hoteling reservations within the New York office.
• Handle catering requests for internal and client meetings; assist with processing catering invoices.
• Assist with on-site meetings to ensure all needs are met and address real-time guest requests.
• Distribute and track temporary employee access cards.
• Enter all visitors into the building security and visitor management systems.
• Maintain a tidy, welcoming, and professional reception area at all times.

Other Duties:

• Assist with special projects as assigned by attorneys or the Office Administrator.
• Perform additional tasks as needed to support daily office operations.

Qualifications:

Education & Experience:

• High school diploma or equivalent required; associate’s degree or higher preferred.
• 2+ years of reception or customer service experience, preferably in a law firm or professional office environment.

Skills & Abilities:

• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Professionalism and discretion when handling sensitive or confidential information.
• Ability to remain calm under pressure and respond with a client-service mindset.
• Reliability, punctuality, and strong attention to detail.
• Flexibility to work occasional overtime or adjust schedule as needed.

Personal Attributes:

• Friendly and approachable demeanor.
• Strong sense of teamwork and a service-oriented mindset.
• Sound judgment, proactive attitude, and strong problem-solving skills.
   

The compensation for this position may include overtime and a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).