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Strategic Collections Manager - Attorney Accounts
Strategic Mindset. Sales Drive. Transform Collections.
Summary: Lead the charge in transforming our Attorney Collections team At AICA Orthopedics!
About Us: AICA Orthopedics is a leading integrated healthcare provider in Atlanta, specializing in comprehensive orthopedic, neuro-spine, and pain management services. With 21 locations across the metro area, we offer a multidisciplinary approach that brings together a collaborative team of specialists, including orthopedic surgeons, neurologists, chiropractors, physical therapists, and pain management experts, all working together.
Core Responsibilities:
- Lead the Transformation: Implement new strategies and techniques to improve how we collect outstanding balances from law firms.
- Coach Your Team: Motivate, train, and develop a team of collections specialists to achieve ambitious goals.
- Build Relationships: Develop strong relationships with attorneys and internal teams to ensure smooth and effective collections.
- Analyze & Strategize: Use data to understand trends, identify opportunities, and improve collection strategies.
- Drive Results: Take ownership of key performance indicators (KPIs) like collection rates and days to resolution.
- Innovate & Improve: Continuously look for ways to improve processes and drive better results.
Qualifications:
- Collections Expertise: Proven track record of success in healthcare, personal injury, or legal collections.
- Leadership Potential: Experience leading and mentoring a team, with a passion for developing others.
- Strategic Thinking: Ability to analyze situations, identify opportunities, and develop effective strategies.
- Sales-Driven Mindset: A results-oriented approach with a focus on building relationships and achieving targets.
- Communication Skills: Excellent communication and negotiation skills.
What Sets the Ideal Candidate Apart:
- Approaches collections as a strategic financial function rather than a transactional process.
- Balances analytical thinking with decisive action and implementation follow-through.
- Demonstrates creativity in developing novel solutions to persistent collection challenges.
- Brings a builder's mentality to creating new systems, processes, and team capabilities.
- Shows genuine passion for transforming underperforming operations into centers of excellence.
Benefits & Compensation:
- High-Impact Role: Make a direct impact on the organization's financial health during a key period of transformation.
- Career Growth: Develop your leadership skills and build a strong foundation for future career advancement. We offer opportunities for professional development, such as leadership training programs and tuition reimbursement.
- Mentorship & Support: Receive ongoing mentorship and support from [Mentor's Name/Title] to help you succeed in your role.
- Competitive Benefits Package: Includes medical, dental, vision, and 401(k)
Success Metrics:
- Improvement in attorney collection rates and average settlement percentages
- Reduction in days to resolution across the attorney portfolio
- Implementation of innovative recovery strategies with measurable ROI
- Development of robust data analytics capabilities for the department
- Creation of scalable, documented processes that survive personnel changes
- Team performance against established collection and quality targets
Ready to transform attorney collections and drive revenue growth at a leading healthcare provider? Apply now!
Qualifications:
- Collections Expertise: Proven track record of success in healthcare, personal injury, or legal collections.
- Leadership Potential: Experience leading and mentoring a team, with a passion for developing others.
- Strategic Thinking: Ability to analyze situations, identify opportunities, and develop effective strategies.
- Sales-Driven Mindset: A results-oriented approach with a focus on building relationships and achieving targets.
- Communication Skills: Excellent communication and negotiation skills.
What Sets the Ideal Candidate Apart:
- Approaches collections as a strategic financial function rather than a transactional process.
- Balances analytical thinking with decisive action and implementation follow-through.
- Demonstrates creativity in developing novel solutions to persistent collection challenges.
- Brings a builder's mentality to creating new systems, processes, and team capabilities.
- Shows genuine passion for transforming underperforming operations into centers of excellence.
