Legal Assistant in Training

AVA Law Group is looking for talented individuals with amazing customer service skills and excellent attention to detail to join our growing team of professionals.

Job Overview:

The Legal Assistant in Training provides administrative support to AVA Law Group, PLLC through effective communication within the office internally and with clients.

Responsibilities and Duties:

• Effective client communications, including but not limited to;
  • Receiving and making outbound calls
  • Responding to Help Emails
  • Responding to clients via “Client Communications” in our internal software
• Handling File Production to Move a clients file forward, including but not limited to;
  • Onboarding (Welcoming newly retained clients to AVA Law Group)
  • Reviewing and ciphering through medical records (Including Medical CDs)
  • Preparing and Reviewing Claims Forms before they go to clients to sign.
  • Renaming and Uploading Documents to a client’s file in our internal software.
• Proficiency with the Firm's Internal Case Management Software, including but not limited to;
  • Ability to have an adaptation to use and learn the how to’s of the internal Case Management Software
    • Locating a client’s file by Name, Phone Number, Email, etc.
    • Updating Case Statuses
    • Reviewing and Flagging a Case
• Other proficiencies Needed for various job tasks (Basic Knowledge);
  • Adobe PDF Editor
  • Microsoft Excel
  • Google Drive (Including other Google Programs)

• High school diploma or equivalent.