Bilingual Legal Secretary - Workers' Compensation (Spanish/English)

Job description:

Summary

Assists the legal team in all clerical functions as directed by the team attorney or HR manager.

Essential Duties and Responsibilities

• Communicate with clients, court counsel, adjusters, medical providers, nurse case managers and others for case management.
• Answer all client phone calls and address all questions and concerns while keeping clients informed of the progress of their case and obtaining status updates.
• Complete all dictation transcriptions from team attorney.
• Prepare and electronically file legal documents.
• Obtain documents from the Bureau of Workers’ Compensation, format and file briefs, and upload correspondence through the Workers’ Compensation Automation and Integration System (WCAIS).
• File and answer petitions in WCAIS.
• Open and enter mail into the case notes, generate all necessary response letters, and manage the checklist within our case management system.
• Answer attorney's direct phone lines and monitor emails; serve as liaison between attorney, clients, and other parties.
• Maintain deadlines appropriately with the use of a checklist system within our case management system.
• Maintain attorney’s event calendar (hearings, meetings, etc.).

Other Responsibilities

• Take new client intakes (after 90 days on the job).
• Process all attorney dictation and action items stemming from the dictation.
• Schedule client appointments and/or telephone conferences
• Maintain client files in case management system, updating information, as necessary.

Language Skills

• Ability to translate basic business correspondence and emails in both Spanish and English

Competencies

• To perform the job successfully, an individual should demonstrate the following competencies:
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision.
• Sound business acumen regarding administrative and clerical procedures and systems such as Microsoft Office.
• Highly organized with the ability to juggle multiple deadlines.
• Strong written and verbal communication skills coupled with attention to detail.

Qualifications

• Bachelor’s degree (B.A.) from four-year College or University and/or equivalent work experience
• Experience with WCAIS
• Dictation transcription experience
• At least one year of Workers' Compensation experience is preferred.
• Case management system experience is not required but highly preferred.

*Salary is commensurate with experience*

Job Type: Full-time

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• Legal Secretary: 1 year (Required)
• Workers' compensation law: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Philadelphia, PA 19103 (Required)