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Job Description
Put your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.
With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services while nurturing the professional development and personal advancement of each and every employee. We work hard to promote a positive, vibrant culture built on teamwork and inclusion. And we want you to be an integral part of improving company capabilities and training the team.
Help Desk Technician responsibilities include:
The Klinedinst environment includes:
Salary
With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services while nurturing the professional development and personal advancement of each and every employee. We work hard to promote a positive, vibrant culture built on teamwork and inclusion. And we want you to be an integral part of improving company capabilities and training the team.
Help Desk Technician responsibilities include:
- Maintain computer hardware of on-prem and hybrid network users;
- Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs;
- Respond to the needs and questions of network users concerning their access to Citrix applications (RDS, Sharefile, etc.);
- Maintain backup of all files, security, and rights;
- Install and update software applications as required;
- Establish and maintain network users, user environment, directories, and security;
- Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS and iOS devices;
- Perform software image updates and installation of desktop and laptop systems utilizing Windows deployment tools and Prism Deploy tool;
- User account administration including setup, rights, email distribution and security groups;
- Remote troubleshooting with terminal services, Labtech and other remote management software;
- Setup and breakdown Audio/Video equipment including, but not limited to, laptops, projectors and screens;
- Pay range: $21.64 – $24.04 per hour (depends on experience).
The Klinedinst environment includes:
- Supportive team-based law firm, with excellent support staff
- Opportunities to grow personally and professionally
- Opportunities to work on complex cases with significant responsibilities and client interaction
- Open, honest, and transparent communication within the firm
- Merit-based compensation
- This job requires regular attendance to the office for the first 180 days, though as a dynamic culture we embrace opportunities for remote working arrangements when eligible
- $21.64 - $24.04/hour
