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Garza Law Firm

Civil Legal Assistant

Garza Law Firm See More Job Openings by This EmployerArrow
  • Full Time
  • Knoxville, TN
April 18, 2025 Administrative Assistant

Job Description

Full-time
Description

The Garza Law Firm’s Civil Legal Assistant positions are entry-level positions and a support role for the Civil Division. The Civil Legal Assistant works closely with various Civil Paralegals by providing administrative support for civil cases, while ensuring accuracy, clarity, and legal compliance to support efficient case resolution.


The Civil Legal Assistant does not have the authority to practice law, give legal advice, or set strategy on a pre-case/per-client basis.


Requirements

Responsibilities

  • Civil Team Support: Provide dedicated support to Civil Attorneys and Paralegals, focusing on drafting and managing demand letters as requested.
  • Document Collection & Review: Gather and review necessary documentation such as contracts, medical records, invoices, and correspondence to support the preparation of demands with a compelling narrative.
  • Case Management: Utilize Filevine to track the assigned tasks, ensuring timely case management with any supporting documentation.
  • New Client File Preparation: Organize and assemble all initial client documents, ensuring all necessary information is available to draft comprehensive documentation.

Work Experience

Required:

  • Proficient with Microsoft 365 Suite Applications, including but not limited to, Outlook, Word, and Teams.
  • Verbal and Written Communication Skills.
  • Organizational Skills.

Preferred:

  • Proven experience in professionally writing compelling documentation.
  • Skilled at synthesizing diverse facts and information into organized documentation.
  • Ability to tailor writing to specific audiences.
  • Experience with Case File Management such as Filevine.
  • Experience with lead generation systems such as Lead Docket.
  • Experience in Customer Service via in-person and over the phone, while monitoring and diffusing escalated issues.
  • Experience talking on the phone regularly and corresponding through email with a professional and confident tone.

Education / Certifications / Success Traits

Required:

  • Must have a High School Diploma or Equivalent.
  • Must be able to type 40 to 50 words per minute with high accuracy. 
  • Ensure Accountability: Takes responsibility for their work and the performance of the firm. Owns commitments and shows a willingness to answer for their actions without being defensive or shifting blame.
  • Client Focus: Intentionally seeks to understand Client needs. Proactively identifies opportunities to serve or create a benefit to the Client. Looks to exceed Client expectations by creating delight. Establishes and maintains effective Client relationships.
  • Situational Adaptability: Rebounds from setbacks vs. emotionally responding with drama. Is confident under pressure. Handles or manages change or crises effectively. Maintains a positive attitude despite adversity. Grows from hardships and negative experiences.
  • Action Oriented: Readily takes action on challenges, without unnecessary delay. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues without avoidance.

Preferred:

  • Secondary education, bachelor’s degree preferred, or equivalent combination of education, training, and experience.




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